garth at bitco.co.za
Guest
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 Posted: Fri Feb 29, 2008 9:14 am Post subject: [asterisk-users] asterisk queue agent problem |
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Hi Satish
You would want to investigate Local channels on Asterisk for this.
Garth
Garth van Sittert
BSc (Physics & Computer Science)
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satish patel wrote:
| Quote: | Dear
I have queue setup arround 10 agent setup now what
happend when call inter in queue and queue transfer call available
extension but suppose extension A call to extension B ( ineternal sip
call ) that time anycall come into queue and suppose queue transfer
call on A extension so it got busy caz its talking to B ext. so my
call got hangup ...so how to my queue detect which extension got busy
or free is there any function my queue detect channel STATUS ???
Thing is that my queue only know about agent phone status when queue
transfer call to agent...right if 2 agent talk to each othere that
time my queue not come in that part so how does my queue understand A
and B extesion are busy ???
----PGP Signature--
Satish Patel
mobile:- +91-9818875535
http://www.linuxbug.org
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