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[asterisk-users] Listening to Allison voicemail prompt on SI


 
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shadowym at hotmail.com
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PostPosted: Wed Feb 27, 2008 6:49 pm    Post subject: [asterisk-users] Listening to Allison voicemail prompt on SI Reply with quote

This is something that has been bugging me for awhile. I have noticed it on multiple systems with different hardware, with and without zaptel cards, and various versions of Asterisk in the 1.2 and 1.4 branches.

A bit hard to describe. Using a SIP hardphone I log into my voicemail at which point Allison says "you have x messages.....". There are various other prompts that exhibit the same problem but that is one easy to explain and reproduce one. The problem is there is a slight 'pop' sound usually during the first syllable of each word. So the prompt sounds like "y[pop]ou h[pop]ave t[pop]wo me[pop]ssages". If I dial *43 to do an echo test and Allison says "you are about to enter an echo test....." it's not there so it's only in certain modes this happens.

It's relatively minor and not something people generally complain about but it's definitely there and (at least to me) kinda makes the system seem to be a bit less polished sounding. I thought it had something to do with the prompts I am using but when I play back the actual files in a sound player I don't hear those pops. I tried various formats including gsm, ulaw etc. but it doesn't change anything.

Anyone know if this is a documented issue and if so are there any potential solutions
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tpeirce at digitalcon.ca
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PostPosted: Wed Feb 27, 2008 9:46 pm    Post subject: [asterisk-users] Listening to Allison voicemail prompt on SI Reply with quote

shadowym wrote:
Quote:
A bit hard to describe. Using a SIP hardphone I log into my voicemail at which point Allison says "you have x messages.....". There are various other prompts that exhibit the same problem but that is one easy to explain and reproduce one. The problem is there is a slight 'pop' sound usually during the first syllable of each word. So the prompt sounds like "y[pop]ou h[pop]ave t[pop]wo me[pop]ssages". If I dial *43 to do an echo test and Allison says "you are about to enter an echo test....." it's not there so it's only in certain modes this happens.

Yes, this is something that has bothered me since I first started
working with asterisk 1.2 way back when. It sounds to me like it's an
artifact of appending multiple sound files together as it occurs at the
beginning of each prompt that is played, or each digit when reading back
caller id.

I too see this with gsm, ulaw, and the new slin files. I know it happens
with 1.2 and 1.4 on Sipura/Linksys ATAs. I just listened to the prompts
on my Aastra 9112i and the pop is there too but not nearly as apparent
as on the ATAs.

I've got no idea where to even start trying to solve something like
this, but I just wanted to respond that you're not the only one being
bothered by it.

Best regards,
Trevor Peirce
--
Real CNAM data for incoming Caller ID @ www.cnam.info
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shadowym at hotmail.com
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PostPosted: Fri Feb 29, 2008 11:07 am    Post subject: [asterisk-users] Listening to Allison voicemail prompt on SI Reply with quote

Ok so I'm not going crazy then.

I filed a bug report.
http://bugs.digium.com/view.php?id=12093
-----Original Message-----
From: Trevor Peirce [mailto:tpeirce at digitalcon.ca]
Sent: Wednesday, February 27, 2008 6:46 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Listening to Allison voicemail prompt on SIP
phone causes [pop] sounds.

shadowym wrote:
Quote:
A bit hard to describe. Using a SIP hardphone I log into my voicemail at
which point Allison says "you have x messages.....". There are various
other prompts that exhibit the same problem but that is one easy to explain
and reproduce one. The problem is there is a slight 'pop' sound usually
during the first syllable of each word. So the prompt sounds like "y[pop]ou
h[pop]ave t[pop]wo me[pop]ssages". If I dial *43 to do an echo test and
Allison says "you are about to enter an echo test....." it's not there so
it's only in certain modes this happens.
Yes, this is something that has bothered me since I first started
working with asterisk 1.2 way back when. It sounds to me like it's an
artifact of appending multiple sound files together as it occurs at the
beginning of each prompt that is played, or each digit when reading back
caller id.

I too see this with gsm, ulaw, and the new slin files. I know it happens
with 1.2 and 1.4 on Sipura/Linksys ATAs. I just listened to the prompts
on my Aastra 9112i and the pop is there too but not nearly as apparent
as on the ATAs.

I've got no idea where to even start trying to solve something like
this, but I just wanted to respond that you're not the only one being
bothered by it.

Best regards,
Trevor Peirce
--
Real CNAM data for incoming Caller ID @ www.cnam.info
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novackster at gmail.com
Guest





PostPosted: Fri Feb 29, 2008 11:54 am    Post subject: [asterisk-users] Listening to Allison voicemail prompt on SI Reply with quote

shadowym wrote:
Quote:
Ok so I'm not going crazy then.


The jury is still out on that issue!

John Novack

Quote:
I filed a bug report.
http://bugs.digium.com/view.php?id=12093


-----Original Message-----
From: Trevor Peirce [mailto:tpeirce at digitalcon.ca]
Sent: Wednesday, February 27, 2008 6:46 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Listening to Allison voicemail prompt on SIP
phone causes [pop] sounds.

shadowym wrote:

Quote:
A bit hard to describe. Using a SIP hardphone I log into my voicemail at

which point Allison says "you have x messages.....". There are various
other prompts that exhibit the same problem but that is one easy to explain
and reproduce one. The problem is there is a slight 'pop' sound usually
during the first syllable of each word. So the prompt sounds like "y[pop]ou
h[pop]ave t[pop]wo me[pop]ssages". If I dial *43 to do an echo test and
Allison says "you are about to enter an echo test....." it's not there so
it's only in certain modes this happens.

Yes, this is something that has bothered me since I first started
working with asterisk 1.2 way back when. It sounds to me like it's an
artifact of appending multiple sound files together as it occurs at the
beginning of each prompt that is played, or each digit when reading back
caller id.

I too see this with gsm, ulaw, and the new slin files. I know it happens
with 1.2 and 1.4 on Sipura/Linksys ATAs. I just listened to the prompts
on my Aastra 9112i and the pop is there too but not nearly as apparent
as on the ATAs.

I've got no idea where to even start trying to solve something like
this, but I just wanted to respond that you're not the only one being
bothered by it.

Best regards,
Trevor Peirce


--
Dog is my co-pilot
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