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cearle at cbltech.ca
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 Posted: Wed Mar 05, 2008 3:34 pm Post subject: [asterisk-users] Queue calls drop to voicemail intermittantl |
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To solve the problem of Local channels answering Queue calls, I thought
about myabe using a channel variable switch that turns on before the Queue
is called, and a check in the extension-dial to Local/ext to see if it is a
queue call and shouldn't go to voicemail, or if it's just a direct call that
should go to voicemail after a certain time. .......I think it'll work,
though I haven't tried it yet
--
"Tilghman Lesher" <tilghman at mail.jeffandtilghman.com> wrote in message
news:200712171421.00398.tilghman at mail.jeffandtilghman.com...
| Quote: | On Monday 17 December 2007 12:35, Gregory Malsack wrote:
| Quote: | Can anyone tell me what might cause callers on hold in a queue to drop
into agents voicemail boxes?
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Probably you're putting "Local" channels into the queue. Any answer event
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at
| Quote: | all generated by the Local channel, including one generated by Voicemail,
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is
| Quote: | considered a pickup by the Queue app. Note that if you use the raw
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channel
| Quote: | (SIP/IAX/Zap/whatever), then this will not happen when a queue member
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fails to
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cearle at cbltech.ca
Guest
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| Posted: Mon Mar 10, 2008 1:23 pm Post subject: [asterisk-users] Queue calls drop to voicemail intermittantl |
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so I tried this .......and locally on the same server, the channel variable
'VMFLAG' works great -- gets checked for direct calls, and set to 0 when
sending calls through Queues.
But the power of Chan Local/ to send calls between multiple servers is
ruined because now if you dial direct a Local/ext ... it won't pass that
variable along ....so all calls to external channels are considered Queue
calls.
:-\
gotta maintain that 'information' when I dial out over IAX2 to the other
peer
any random ideas appreciated,
--
Chris
"Chris Earle" <cearle at cbltech.ca> wrote in message
news:fqn072$l4v$1 at ger.gmane.org...
| Quote: | To solve the problem of Local channels answering Queue calls, I thought
about myabe using a channel variable switch that turns on before the Queue
is called, and a check in the extension-dial to Local/ext to see if it is
|
a
| Quote: | queue call and shouldn't go to voicemail, or if it's just a direct call
|
that
| Quote: | should go to voicemail after a certain time. .......I think it'll work,
though I haven't tried it yet
--
"Tilghman Lesher" <tilghman at mail.jeffandtilghman.com> wrote in message
news:200712171421.00398.tilghman at mail.jeffandtilghman.com...
| Quote: | On Monday 17 December 2007 12:35, Gregory Malsack wrote:
| Quote: | Can anyone tell me what might cause callers on hold in a queue to drop
into agents voicemail boxes?
|
Probably you're putting "Local" channels into the queue. Any answer
|
|
event
| Quote: | at
| Quote: | all generated by the Local channel, including one generated by
|
|
Voicemail,
| Quote: | is
| Quote: | considered a pickup by the Queue app. Note that if you use the raw
|
channel
| Quote: | (SIP/IAX/Zap/whatever), then this will not happen when a queue member
|
fails to
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