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voicesense at gmail.com
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 Posted: Tue Mar 25, 2008 7:47 am Post subject: [asterisk-biz] Recordings? |
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List,
Can someone please supply me with their experiences on what is the best equipment and software to use to keep recordings for a large volume call center.
Look forward to the responses
Regards,
Al |
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stotaro at totarotechn...
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| Posted: Tue Mar 25, 2008 8:10 am Post subject: [asterisk-biz] Recordings? |
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On Tue, Mar 25, 2008 at 8:42 AM, Alex Bell <voicesense@gmail.com> wrote:
| Quote: | List,
Can someone please supply me with their experiences on what is the best
equipment and software to use to keep recordings for a large volume call
center.
Look forward to the responses
Regards,
Al
|
I have done this many times (many ways) with complete success.
Contact me offlist for more details.
Thanks,
Steve Totaro
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argovalexander at gmai...
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| Posted: Wed Mar 26, 2008 3:02 am Post subject: [asterisk-biz] Recordings? |
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Alex
We don’t have any problem using the Asterisk recording capabilities we are all you need is a disk big enough and our CRI. That can be download form our site for free.
Crystal Recording interface
CRI (Crystal Clear Recording Interface) providing the user an intelligence web interface to track is recordings and his voice mail
Features:
1. Access your voicemail recordings.
2. Setup your voice mail box
3. View summary of your incoming outgoing calls
4. Search calls and recordings by day and time.
5. Call monitor recordings.
http://www.tikalnetworks.com/voip/index.php?cid=38
Please do not hesitate to contact me should you have any question or need additional information to the following telephone numbers or to my e-mail.
Alex
From: asterisk-biz-bounces@lists.digium.com [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alex Bell
Sent: Tuesday, March 25, 2008 2:43 PM
To: asterisk-biz@lists.digium.com
Subject: [asterisk-biz] Recordings?
List,
Can someone please supply me with their experiences on what is the best equipment and software to use to keep recordings for a large volume call center.
Look forward to the responses
Regards,
Al
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