VoIP Mailing List Archives
Mailing list archives for the VoIP community |
|
| View previous topic :: View next topic |
| Author |
Message |
mmichelson at digium.com
Guest
|
 Posted: Fri Mar 28, 2008 12:49 pm Post subject: [asterisk-users] Question on Dynamic Queue and Agent |
 |
|
mark morreny wrote:
| Quote: | Dear Asterisk-User friends,
After realtime queues are defined, how does it work with the agents?
There seems to be no db table for agents.
If I can't define agents for the realtime queues in the db, how can
agent login/logoff be done?
Thanks alot for your help.
Thanks,
Mark
|
There is a table for dynamic realtime queue members, called "queue_members" by
default. If you are using Asterisk 1.4, this table should have a column for the
queue to which that member belongs, the interface on which the member receives
calls, the queue member's name, the member's penalty, and a boolean column for
determining if the member is paused.
Mark Michelson |
|
| Back to top |
|
 |
markmorreny at gmail.com
Guest
|
| Posted: Fri Mar 28, 2008 1:22 pm Post subject: [asterisk-users] Question on Dynamic Queue and Agent |
|
|
Dear Mark,
Here is my queue_member table, is this how it should look?
mysql> SELECT * FROM queue_member_table WHERE interface LIKE '%' AND
queue_name = 'Support' ORDER BY interface
-> ;
+----------+------------+------------+-----------+---------+--------+
| uniqueid | membername | queue_name | interface | penalty | paused |
+----------+------------+------------+-----------+---------+--------+
| 3 | 101 | Support | Agent/101 | NULL | NULL |
| 4 | 102 | Support | Agent/102 | NULL | NULL |
+----------+------------+------------+-----------+---------+--------+
Many thanks,
Mark
On Sat, Mar 29, 2008 at 2:19 AM, mark morreny <markmorreny at gmail.com> wrote:
| Quote: | Dear Mark,
I did also populate members to the queue_member_table. The output of
"show queue" also tells me that Asterisk read the member info too. When I
tried to access the queue, it said"Unable to join queue 'Support'" What
do you think may have gone wrong? Also, how would I be able to add a
login/logoff function for the members in the queue? I could not get
agentcallbacklogin to work with realtime queue. Does it work?
Thank you so much for your help.
Thanks,
Mark
On Sat, Mar 29, 2008 at 1:49 AM, Mark Michelson <mmichelson at digium.com>
wrote:
| Quote: | mark morreny wrote:
| Quote: | Dear Asterisk-User friends,
After realtime queues are defined, how does it work with the agents?
There seems to be no db table for agents.
If I can't define agents for the realtime queues in the db, how can
agent login/logoff be done?
Thanks alot for your help.
Thanks,
Mark
|
There is a table for dynamic realtime queue members, called
"queue_members" by
default. If you are using Asterisk 1.4, this table should have a column
for the
queue to which that member belongs, the interface on which the member
receives
calls, the queue member's name, the member's penalty, and a boolean
column for
determining if the member is paused.
Mark Michelson
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
|
|
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080329/b4bbb619/attachment.htm |
|
| Back to top |
|
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|
Search
