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[asterisk-users] Newbie Polycom: DND answered as "on the phone" instead of "not available"


 
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splante at insightsys.com
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PostPosted: Fri Mar 28, 2008 2:06 pm    Post subject: [asterisk-users] Newbie Polycom: DND answered as "on th Reply with quote

There is a sip.cfg entry "divert.dnd.x.contact" that is supposed to be
where the call goes if DND is enabled. You could presumably set that to
"*" plus the extention to go to the extension's voicemail, or to some
other dialplan to play whatever you want, though I haven't tried it.
Lee, John (Sydney) wrote:
Quote:
I am using Polycom IP600 phone. If I call a phone which has DND (do not
disturb) enabled, the message to the caller will be "The person on
extension ... is on the phone, please leave a message ...".

Is there a way to pick the "person ... not available" message instead?

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joakimsen at gmail.com
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PostPosted: Fri Mar 28, 2008 2:38 pm    Post subject: [asterisk-users] Newbie Polycom: DND answered as "on th Reply with quote

What is your extensions.conf setup? that has alot to do with it (I
strongly suggest you use macros.) What SIP NNN code does the phone
return when DND?

On Mon, Mar 17, 2008 at 2:00 AM, Lee, John (Sydney)
<John.Lee at compuware.com> wrote:
Quote:
I am using Polycom IP600 phone. If I call a phone which has DND (do not
disturb) enabled, the message to the caller will be "The person on
extension ... is on the phone, please leave a message ...".

Is there a way to pick the "person ... not available" message instead?

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splante at insightsys.com
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PostPosted: Mon Mar 31, 2008 9:21 am    Post subject: [asterisk-users] Newbie Polycom: DND answered as "on th Reply with quote

SIP response 486 "Busy Here" is returned unless a divert contact is set
up in the phone config. I did a search through the SIP 3.0 Admin Guide
and didn't see any way of returning a different SIP response.

http://www.polycom.com/common/documents/support/setup_maintenance/products/voice/SoundPointIP_SoundStationIP_AdminGuide_SIP3_0_Eng_Rev_A.pdf

Andreas van dem Helge wrote:
Quote:
What is your extensions.conf setup? that has alot to do with it (I
strongly suggest you use macros.) What SIP NNN code does the phone
return when DND?

On Mon, Mar 17, 2008 at 2:00 AM, Lee, John (Sydney)
<John.Lee at compuware.com> wrote:

Quote:
I am using Polycom IP600 phone. If I call a phone which has DND (do not
disturb) enabled, the message to the caller will be "The person on
extension ... is on the phone, please leave a message ...".

Is there a way to pick the "person ... not available" message instead?

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