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[asterisk-users] zaptel alarm


 
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greg at gregandeva.net
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PostPosted: Wed Apr 02, 2008 8:28 am    Post subject: [asterisk-users] zaptel alarm Reply with quote

I've been a happy user of asterisk for over a year just for a small home
setup (a Digium TDM400P with one POTS line and three internal extensions
plus a couple of SIP phones). I recently moved from running Fedora Core
6 running * 1.4.1 compiled from source and zaptel 1.4.7 to Fedora 8,
using the RPM package for * 1.4.18 and zaptel 1.4.9 . It worked fine for
a week, but suddenly I can't dial out any more. Incoming calls work
fine, and outgoing calls through my Teliax line (IAX2) work fine, but I
get a fast busy if I try to dial out through the land line. All that
appears in the messages log is:

[Apr 2 07:13:48] WARNING[24249] chan_zap.c: Detected alarm on channel
4: No Alarm
[Apr 2 07:13:48] NOTICE[24242] chan_zap.c: Alarm cleared on channel 4

"core set debug 3" doesn't give any more detail.

I have tried stopping asterisk, restarting zaptel (unloading and
reloading), and starting asterisk, but the behavior persists.

Anybody know what this means? Has my hardware suddenly gone bad? Is
there some way to debug this?

I apologize in advance for not knowing all the telephone terminology; as
I said, this is just a small home setup.

--Greg
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greg at gregandeva.net
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PostPosted: Wed Apr 02, 2008 8:46 am    Post subject: [asterisk-users] zaptel alarm Reply with quote

On Wed, 2008-04-02 at 07:28 -0600, Greg Woods wrote:

Quote:
[Apr 2 07:13:48] WARNING[24249] chan_zap.c: Detected alarm on channel
4: No Alarm
[Apr 2 07:13:48] NOTICE[24242] chan_zap.c: Alarm cleared on channel 4

"core set debug 3" doesn't give any more detail.

I have tried stopping asterisk, restarting zaptel (unloading and
reloading), and starting asterisk, but the behavior persists.

Tacky as it is to answer myself, I also wanted to mention that I also
tried shutting down, powering off for 30 seconds, and rebooting, and
that doesn't fix the problem either. Also, dialing out on the POTS line
using a directly-connected phone (bypassing the * server) works fine.

--Greg
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sruffell at digium.com
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PostPosted: Wed Apr 02, 2008 8:58 am    Post subject: [asterisk-users] zaptel alarm Reply with quote

Greg Woods wrote:
Quote:
I've been a happy user of asterisk for over a year just for a small home
setup (a Digium TDM400P with one POTS line and three internal extensions
plus a couple of SIP phones). I recently moved from running Fedora Core
6 running * 1.4.1 compiled from source and zaptel 1.4.7 to Fedora 8,
using the RPM package for * 1.4.18 and zaptel 1.4.9 . It worked fine for
a week, but suddenly I can't dial out any more. Incoming calls work
fine, and outgoing calls through my Teliax line (IAX2) work fine, but I
get a fast busy if I try to dial out through the land line. All that
appears in the messages log is:

[Apr 2 07:13:48] WARNING[24249] chan_zap.c: Detected alarm on channel
4: No Alarm
[Apr 2 07:13:48] NOTICE[24242] chan_zap.c: Alarm cleared on channel 4

"core set debug 3" doesn't give any more detail.

I have tried stopping asterisk, restarting zaptel (unloading and
reloading), and starting asterisk, but the behavior persists.

Anybody know what this means? Has my hardware suddenly gone bad? Is
there some way to debug this?

I apologize in advance for not knowing all the telephone terminology; as
I said, this is just a small home setup.

--Greg
Hi Greg,

If you have subversion installed on your server, could you try using
this version of zaptel:

http://svn.digium.com/svn/zaptel/branches/1.4 at 4122

There have been some relatively recent changes with how certain signals
are handled in zaptel and reported by asterisk.

Cheers,
Shaun
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greg at gregandeva.net
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PostPosted: Wed Apr 02, 2008 9:49 am    Post subject: [asterisk-users] zaptel alarm Reply with quote

Quote:
If you have subversion installed on your server, could you try using
this version of zaptel:

http://svn.digium.com/svn/zaptel/branches/1.4 at 4122

Not Found
The requested URL /svn/zaptel/branches/1.4 at 4122 was not found on this
server.

________________________________________________________________________
Apache Server at svn.digium.com Port 80

What's the svn command to fetch it and I'll try it.

--Greg
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sruffell at digium.com
Guest





PostPosted: Wed Apr 02, 2008 11:30 am    Post subject: [asterisk-users] zaptel alarm Reply with quote

Greg Woods wrote:
Quote:
Quote:
If you have subversion installed on your server, could you try using
this version of zaptel:

http://svn.digium.com/svn/zaptel/branches/1.4 at 4122>

What's the svn command to fetch it and I'll try it.


Quote:
Quote:
svn co http://svn.digium.com/svn/zaptel/branches/1.4 at 4122
zaptel-1.4-4122

Quote:
Quote:
cd zaptel-1.4-4122
make; make install

Shaun
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greg at gregandeva.net
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PostPosted: Wed Apr 02, 2008 12:25 pm    Post subject: [asterisk-users] zaptel alarm Reply with quote

Shaun Ruffell wrote:
Quote:

Quote:
Quote:
svn co http://svn.digium.com/svn/zaptel/branches/1.4 at 4122
zaptel-1.4-4122


Thank you, I will try that tonight when I get home and report back.

--Greg
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greg at gregandeva.net
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PostPosted: Wed Apr 02, 2008 3:48 pm    Post subject: [asterisk-users] zaptel alarm Reply with quote

On Wed, 2008-04-02 at 15:23 -0500, Brent Davidson wrote:
Quote:
the cords that ran between the wall jack and the jacks on the X100P
cords all ran between the server's 21" CRT monitor and the wall.

Not a problem here, as the monitor is on the other side of the room from
the server and the wire from the wall plate to the server doesn't go
anywhere near it.

Quote:
The server was degaussing or something every evening and the
resulting magnetic surge was burning out the X100P card.

I think the card is OK; all the extensions plugged into the FXS ports
work fine and incoming calls also work. This looks more like a driver
problem. And I've had trouble with the zaptel drivers before. I had a
situation where my machine would just stop (no crash, just totally hung
and unresponsive). A zaptel driver upgrade fixed that.

Quote:
If you've had a recent lightning storm with cloud to ground lightning
anywhere in the area

It's a bit early for that here; we won't see our first thunderstorm for
another few weeks yet.

Quote:
There could also be an error in the RPM's though. I'd recommend
trying rebuilding the zaptel drivers

That's what I intend to try tonight. I hope I don't have to rebuild
asterisk from source too, as having the fixes applied to the RPM (such
as the one for the recent security problem) was one of my main reasons
for upgrading the system, so I wouldn't HAVE to maintain asterisk from
source any more.

But I did have to get the zaptel driver from ATrpms, as it isn't part of
Fedora 8 (maybe it's got some license or patent restrictions on it so
they don't distribute it for the same reasons they won't distribute MP3
decoders?) If the update does fix my problem, I will let the ATrpms
people know about it.

--Greg
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greg at gregandeva.net
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PostPosted: Wed Apr 02, 2008 10:03 pm    Post subject: [asterisk-users] zaptel alarm Reply with quote

Shaun Ruffell wrote:
Quote:

If you have subversion installed on your server, could you try using
this version of zaptel:

http://svn.digium.com/svn/zaptel/branches/1.4 at 4122


Thank you to everyone who offered assistance. For now, upgrading the
driver has fixed the problem: outbound calls work again. It does leave
open the mystery of why it worked fine for a week and suddenly quit, so
I can't be 100% certain that everything is really fixed until it has
been stable for a while.

--Greg
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