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[asterisk-users] tdm410p w/ echo - no full duplex


 
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mike240se at straighta...
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PostPosted: Fri Apr 11, 2008 12:48 am    Post subject: [asterisk-users] tdm410p w/ echo - no full duplex Reply with quote

hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
1.4.10. They have the hardware echo cancellers. I am having an issue
though, when i talk, it cuts out the other end. So for example, i
called up another asterisk box and was listening to the prompts and as
they were playing if i said something, it would cut out the other end.

so i basically started counting and for the 20 seconds i counted,
nothing came through from the otherside.

i tried from multiple phones and this didnt happen with the old tdm400.


is this an issue with the card? Is it because zaptel has mg2 on? Does
than mean i am using 2 echo cancellers? the hardware one and the mg2?
how should this be set? also, it says "echo canceller could not be
trained" or something like that at the start of every call on the cli.



thanks

mike

This E-mail, including any attachments, may be intended solely for
the personal and confidential use of the sender and recipient(s) named
above. This message may include advisory, consultative and/or
deliberative material and, as such, would be privileged and confidential
and not a public document. Pursuant to 42 CFR, any information in this
e-mail identifying a former, present, or potential client of Straight & Narrow is confidential. If you have received this e-mail in error, you must not review, transmit, convert to hard copy, copy, use or disseminate this e-mail or any attachments to it and you must delete this message. You are requested to notify the sender by return e-mail.

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ruben.zamora at zys.co...
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PostPosted: Fri Apr 11, 2008 6:48 am    Post subject: [asterisk-users] tdm410p w/ echo - no full duplex Reply with quote

Michael

Check your /etc/asterisk/zapata.conf and if you have
echocancelwhenbridge=yes, remove

Ruben

Michael J. Liberatore escribi?:
Quote:
hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
1.4.10. They have the hardware echo cancellers. I am having an issue
though, when i talk, it cuts out the other end. So for example, i
called up another asterisk box and was listening to the prompts and as
they were playing if i said something, it would cut out the other end.

so i basically started counting and for the 20 seconds i counted,
nothing came through from the otherside.

i tried from multiple phones and this didnt happen with the old tdm400.

is this an issue with the card? Is it because zaptel has mg2 on?
Does than mean i am using 2 echo cancellers? the hardware one and the
mg2? how should this be set? also, it says "echo canceller could
not be trained" or something like that at the start of every call on
the cli.



thanks

mike


This E-mail, including any attachments, may be intended solely for the
personal and confidential use of the sender and recipient(s) named
above. This message may include advisory, consultative and/or
deliberative material and, as such, would be privileged and
confidential and not a public document. Pursuant to 42 CFR, any
information in this e-mail identifying a former, present, or potential
client of Straight & Narrow is confidential. If you have received this
e-mail in error, you must not review, transmit, convert to hard copy,
copy, use or disseminate this e-mail or any attachments to it and you
must delete this message. You are requested to notify the sender by
return e-mail.

------------------------------------------------------------------------

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creslin at digium.com
Guest





PostPosted: Fri Apr 11, 2008 10:15 am    Post subject: [asterisk-users] tdm410p w/ echo - no full duplex Reply with quote

Michael J. Liberatore wrote:
Quote:
hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
1.4.10. They have the hardware echo cancellers. I am having an issue
though, when i talk, it cuts out the other end. So for example, i
called up another asterisk box and was listening to the prompts and as
they were playing if i said something, it would cut out the other end.

so i basically started counting and for the 20 seconds i counted,
nothing came through from the otherside.

i tried from multiple phones and this didnt happen with the old tdm400.


is this an issue with the card? Is it because zaptel has mg2 on? Does
than mean i am using 2 echo cancellers? the hardware one and the mg2?
how should this be set? also, it says "echo canceller could not be
trained" or something like that at the start of every call on the cli.

It sounds like you need the new revision of the firmware. Please
contact technical support and they should be able to get it to you.

Matthew Fredrickson

Quote:



thanks

mike



This E-mail, including any attachments, may be intended solely for
the personal and confidential use of the sender and recipient(s) named
above. This message may include advisory, consultative and/or
deliberative material and, as such, would be privileged and confidential
and not a public document. Pursuant to 42 CFR, any information in this
e-mail identifying a former, present, or potential client of Straight & Narrow is confidential. If you have received this e-mail in error, you must not review, transmit, convert to hard copy, copy, use or disseminate this e-mail or any attachments to it and you must delete this message. You are requested to notify the sender by return e-mail.




------------------------------------------------------------------------

_______________________________________________
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asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
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--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.
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mike240se at straighta...
Guest





PostPosted: Fri Apr 11, 2008 2:59 pm    Post subject: [asterisk-users] tdm410p w/ echo - no full duplex Reply with quote

Ok I will remove it, may I ask what that will do or how that will help?

Mike


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ruben Zamora
Sent: Friday, April 11, 2008 7:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex

Michael

Check your /etc/asterisk/zapata.conf and if you have echocancelwhenbridge=yes, remove

Ruben

Michael J. Liberatore escribi?:
Quote:
hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
1.4.10. They have the hardware echo cancellers. I am having an issue
though, when i talk, it cuts out the other end. So for example, i
called up another asterisk box and was listening to the prompts and as
they were playing if i said something, it would cut out the other end.

so i basically started counting and for the 20 seconds i counted,
nothing came through from the otherside.

i tried from multiple phones and this didnt happen with the old tdm400.

is this an issue with the card? Is it because zaptel has mg2 on?
Does than mean i am using 2 echo cancellers? the hardware one and the
mg2? how should this be set? also, it says "echo canceller could
not be trained" or something like that at the start of every call on
the cli.



thanks

mike


This E-mail, including any attachments, may be intended solely for the
personal and confidential use of the sender and recipient(s) named
above. This message may include advisory, consultative and/or
deliberative material and, as such, would be privileged and
confidential and not a public document. Pursuant to 42 CFR, any
information in this e-mail identifying a former, present, or potential
client of Straight & Narrow is confidential. If you have received this
e-mail in error, you must not review, transmit, convert to hard copy,
copy, use or disseminate this e-mail or any attachments to it and you
must delete this message. You are requested to notify the sender by
return e-mail.

----------------------------------------------------------------------
--

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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mike240se at straighta...
Guest





PostPosted: Fri Apr 11, 2008 3:00 pm    Post subject: [asterisk-users] tdm410p w/ echo - no full duplex Reply with quote

Matthew, I have just emailed support. Do you know what the latest
revision is?

Also, is it ok for mg2 to be in zconfig.h and echocancel=yes ? It will
know automatically to use the hw ec rather than the software one?



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matthew
Fredrickson
Sent: Friday, April 11, 2008 11:15 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex

Michael J. Liberatore wrote:
Quote:
hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
1.4.10. They have the hardware echo cancellers. I am having an issue

Quote:
though, when i talk, it cuts out the other end. So for example, i
called up another asterisk box and was listening to the prompts and as

Quote:
they were playing if i said something, it would cut out the other end.

so i basically started counting and for the 20 seconds i counted,
nothing came through from the otherside.

i tried from multiple phones and this didnt happen with the old
tdm400.
Quote:


is this an issue with the card? Is it because zaptel has mg2 on?
Does than mean i am using 2 echo cancellers? the hardware one and the
mg2?
Quote:
how should this be set? also, it says "echo canceller could not be
trained" or something like that at the start of every call on the cli.

It sounds like you need the new revision of the firmware. Please
contact technical support and they should be able to get it to you.

Matthew Fredrickson

Quote:



thanks

mike



This E-mail, including any attachments, may be intended solely for the

Quote:
personal and confidential use of the sender and recipient(s) named
above. This message may include advisory, consultative and/or
deliberative material and, as such, would be privileged and
confidential and not a public document. Pursuant to 42 CFR, any
information in this e-mail identifying a former, present, or potential
client of Straight & Narrow is confidential. If you have received this
e-mail in error, you must not review, transmit, convert to hard copy,
copy, use or disseminate this e-mail or any attachments to it and you
must delete this message. You are requested to notify the sender by
return e-mail.
Quote:




----------------------------------------------------------------------
--

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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creslin at digium.com
Guest





PostPosted: Fri Apr 11, 2008 3:19 pm    Post subject: [asterisk-users] tdm410p w/ echo - no full duplex Reply with quote

Michael J. Liberatore wrote:
Quote:
Matthew, I have just emailed support. Do you know what the latest
revision is?

Also, is it ok for mg2 to be in zconfig.h and echocancel=yes ? It will

Yes. Chan_zap and zaptel know how to automatically use the hardware
echo canceller. The configuration options like echocancel and
echocancelwhenbridged apply the same to hardware and software echo
cancellers.

Matthew Fredrickson
Digium, Inc.

Quote:
know automatically to use the hw ec rather than the software one?



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matthew
Fredrickson
Sent: Friday, April 11, 2008 11:15 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex

Michael J. Liberatore wrote:
Quote:
hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
1.4.10. They have the hardware echo cancellers. I am having an issue

Quote:
though, when i talk, it cuts out the other end. So for example, i
called up another asterisk box and was listening to the prompts and as

Quote:
they were playing if i said something, it would cut out the other end.

so i basically started counting and for the 20 seconds i counted,
nothing came through from the otherside.

i tried from multiple phones and this didnt happen with the old
tdm400.
Quote:

is this an issue with the card? Is it because zaptel has mg2 on?
Does than mean i am using 2 echo cancellers? the hardware one and the
mg2?
Quote:
how should this be set? also, it says "echo canceller could not be
trained" or something like that at the start of every call on the cli.

It sounds like you need the new revision of the firmware. Please
contact technical support and they should be able to get it to you.

Matthew Fredrickson

Quote:



thanks

mike



This E-mail, including any attachments, may be intended solely for the

Quote:
personal and confidential use of the sender and recipient(s) named
above. This message may include advisory, consultative and/or
deliberative material and, as such, would be privileged and
confidential and not a public document. Pursuant to 42 CFR, any
information in this e-mail identifying a former, present, or potential
client of Straight & Narrow is confidential. If you have received this
e-mail in error, you must not review, transmit, convert to hard copy,
copy, use or disseminate this e-mail or any attachments to it and you
must delete this message. You are requested to notify the sender by
return e-mail.
Quote:



----------------------------------------------------------------------
--

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users


--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.
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ruben.zamora at zys.co...
Guest





PostPosted: Fri Apr 11, 2008 3:25 pm    Post subject: [asterisk-users] tdm410p w/ echo - no full duplex Reply with quote

You can read these information in the zapata.conf. Most of the time
when you use hardware cancelation echo these paramater make worse echo.
Its better when you use HPEC that is a software no hardware for that
parameter.

Michael J. Liberatore escribi?:
Quote:
Ok I will remove it, may I ask what that will do or how that will help?

Mike


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ruben Zamora
Sent: Friday, April 11, 2008 7:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex

Michael

Check your /etc/asterisk/zapata.conf and if you have echocancelwhenbridge=yes, remove

Ruben

Michael J. Liberatore escribi?:

Quote:
hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
1.4.10. They have the hardware echo cancellers. I am having an issue
though, when i talk, it cuts out the other end. So for example, i
called up another asterisk box and was listening to the prompts and as
they were playing if i said something, it would cut out the other end.

so i basically started counting and for the 20 seconds i counted,
nothing came through from the otherside.

i tried from multiple phones and this didnt happen with the old tdm400.

is this an issue with the card? Is it because zaptel has mg2 on?
Does than mean i am using 2 echo cancellers? the hardware one and the
mg2? how should this be set? also, it says "echo canceller could
not be trained" or something like that at the start of every call on
the cli.



thanks

mike


This E-mail, including any attachments, may be intended solely for the
personal and confidential use of the sender and recipient(s) named
above. This message may include advisory, consultative and/or
deliberative material and, as such, would be privileged and
confidential and not a public document. Pursuant to 42 CFR, any
information in this e-mail identifying a former, present, or potential
client of Straight & Narrow is confidential. If you have received this
e-mail in error, you must not review, transmit, convert to hard copy,
copy, use or disseminate this e-mail or any attachments to it and you
must delete this message. You are requested to notify the sender by
return e-mail.

----------------------------------------------------------------------
--

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users


_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

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