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[asterisk-users] best way for call detail logging


 
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michiel at vanbaak.info
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PostPosted: Thu Apr 10, 2008 12:30 pm    Post subject: [asterisk-users] best way for call detail logging Reply with quote

On 10:00, Thu 10 Apr 08, Pete Kay wrote:
Quote:
Hi,

I would like to be able to log call details in Asterisk. The kind of logs
that I like to generate is like this:

From
To Forward Time
Incoming Call 604-343-3334
503-233-4454 13:33:32
Extension
Routing 503-233-4454
Extension
403 13:33:32
Forwarding
503-233-4454
454-444-2334
13:33:32

where 503-233-4454 is my DID number.

Basically, I would like to log how calls are being handled in Asterisk. I
understand
I can use AGI to log the information in database, but I am wondering if this
is scalable enough for large number of users.
I am using realtime CDR but it does not record the kind of detail that I am
looking for.
If I don't use AGI, what would be the best way to do it? Can someone please
give me some advice or inputs?

Thank you very much in advance for your suggestion.

Thanks,
Pete

Maybe write something that connects to the AMI and listens to what
happens there.

--

Michiel van Baak
michiel at vanbaak.eu
http://michiel.vanbaak.eu
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x71C946BD

"Why is it drug addicts and computer aficionados are both called users?"
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tilghman at mail.jeffa...
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PostPosted: Fri Apr 11, 2008 3:25 pm    Post subject: [asterisk-users] best way for call detail logging Reply with quote

On Thursday 10 April 2008 12:30:24 Michiel van Baak wrote:
Quote:
On 10:00, Thu 10 Apr 08, Pete Kay wrote:
Quote:
I would like to be able to log call details in Asterisk. The kind of
logs that I like to generate is like this:

From
To Forward Time
Incoming Call 604-343-3334
503-233-4454 13:33:32
Extension
Routing 503-233-4454
Extension
403 13:33:32
Forwarding
503-233-4454
454-444-2334
13:33:32

where 503-233-4454 is my DID number.

Basically, I would like to log how calls are being handled in Asterisk.
I understand
I can use AGI to log the information in database, but I am wondering if
this is scalable enough for large number of users.
I am using realtime CDR but it does not record the kind of detail that I
am looking for.
If I don't use AGI, what would be the best way to do it? Can someone
please give me some advice or inputs?

Thank you very much in advance for your suggestion.

Maybe write something that connects to the AMI and listens to what
happens there.

Or he could read up on cdr_adaptive_odbc and use the backport.

--
Tilghman
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asterisk.org at sedwar...
Guest





PostPosted: Sat Apr 12, 2008 7:59 pm    Post subject: [asterisk-users] best way for call detail logging Reply with quote

On Thu, 10 Apr 2008, Pete Kay wrote:

Quote:
Basically, I would like to log how calls are being handled in Asterisk.
I understand I can use AGI to log the information in database, but I am
wondering if this is scalable enough for large number of users.

I use custom AGIs to write CDRs for every "step" of every call to a MySQL
database -- 15,000 calls, 150,000 CDRs per day. I'm sure others are doing
more.

The AGIs are written in C. We collect a lot of information beyond standard
CDRs -- agent, product, time with agent or product.

Thanks in advance,
------------------------------------------------------------------------
Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000
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