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[asterisk-users] do cards just instantly go bad

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JonP at inline.net
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Posted: Mon Apr 14, 2008 12:04 pm Post subject: [asterisk-users] do cards just instantly go bad

Quoting Jerry Geis <geisj at pagestation.com>:

you might try an actual power cycle in case some circuit actually
needs a hard reset, but other than that, anything is possible, it
could have failed.

Quote:

Hi - Been using a TE205P for a number of months - no issues.

Today I was talking to someone and I heard click....
No more phone service.

I still have data service on this T1 line. (partial phone)
zttool reports the SPAN as OK.
calls are not coming in or going out.

Does a card just go bad like that? How can I tell if the card is bad?
I was expecting/hoping to see something other than OK on zttool.
Its reporting OK but still no calls.

I made no changes to anything in weeks.

I presume there is a chance the carrier (nuvox) is having issues but
how can I make sure there isnt something on my end?

My host box is centos 5.1, asterisk 1.4.11 libpri -1.4.1 and zaptel 1.4.5.1

Again, been running fine for MONTHS. I did stop asterisk, service zaptel
restart, and start asterisk again, same thing though no calls.

THanks,

Jerry

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Jon Pounder

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Mike at Trest.COM
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Posted: Mon Apr 14, 2008 12:05 pm Post subject: [asterisk-users] do cards just instantly go bad

At 12:52 PM 4/14/2008, Jerry Geis wrote:

Quote:

jra at baylink.com
Guest

Posted: Mon Apr 14, 2008 1:12 pm Post subject: [asterisk-users] do cards just instantly go bad

On Mon, Apr 14, 2008 at 01:04:52PM -0400, Jon Pounder wrote:

Quote:

you might try an actual power cycle in case some circuit actually
needs a hard reset, but other than that, anything is possible, it
could have failed.

This is a good point to remember: shutting down modern motherboards
*does not* remove all voltage from all lines of the bus connector...
and that can keep cards from resetting.

As I discovered this week, even a "hard" power switch on the back isn't
always good enough -- we installed a server with hot-swappable dual
power supplies, each with its own rocker switch.

Turning off both rocker switches *still* did not cause the wake-on-LAN
lights on the Ethernet jack to go out. I had to unplug both power
cords to accomplish that.

I suspect Underwriters' Laboratories Would Not Be Pleased.

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

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Those who count the vote decide everything.
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shmaltz at gmail.com
Guest

Posted: Mon Apr 14, 2008 10:30 pm Post subject: [asterisk-users] do cards just instantly go bad

If you really suspect the card is at fault, you can try to plug in
both ports with a crossover cable and try making a phone call that
goes from one port to the other.
Or you can have the provider send down a tech with a T-Bird.

On Mon, Apr 14, 2008 at 1:05 PM, Mike Trest - On Travel <Mike at trest.com> wrote:

Quote:

At 12:52 PM 4/14/2008, Jerry Geis wrote:

Quote:

Probably not the card. More likely the T1 provider. Contact your
carrier. Ask them to put a T1 level trouble ticket. Ask that you be
on the phone when the tester is bringing the T1 down and up.

Quite often, all that is needed is to BOUNCE the circuit from the switch end.

..mike..

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tony at softins.clara....
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Posted: Wed Apr 16, 2008 3:58 am Post subject: [asterisk-users] do cards just instantly go bad

In article <48038BD2.8060805 at pagestation.com>,
Jerry Geis <geisj at pagestation.com> wrote:

Quote:

Since you have two T1 ports, make up a T1 crossover cable (pair 1-2
crossed with pair 4-5) and connect the ports together.

In /etc/asterisk/zapata.conf set one of the spans to signalling=pri_cpe
and the other to signalling=pri_net.

Send one of the spans to a test context that just defines extension _X!
and plays the demo message or something.

Then try dialling out on the other span.

If you've done everything right and it doesn't work, it's the card. If it
does work, then your problem is with the carrier.

Cheers
Tony
--
Tony Mountifield
Work: tony at softins.co.uk - http://www.softins.co.uk
Play: tony at mountifield.org - http://tony.mountifield.org

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