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geisj at pagestation.com
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 Posted: Tue Apr 15, 2008 9:58 am Post subject: [asterisk-users] polycom 501 stopped working |
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Hi all,
I have a polycom 501 phone that I rebooted today. It stopped working...
Normally the screen shows "New call, Forward" and that is all...
Now the screen shows "New call, Forward, MyStat, Buddies".
It no longer accepts incoming calls nor can I make outgoing calls.
I have reloaded factory defaults, and rebooted, reset and rebooted
and it wont go back to normal...
What happened and how do I get it back to normal?
All my phones boot my TFTP, This is working as I see the requests
in the log file.
I was playing with sip.cfg (which I never had used at all before).
I have now removed the sip.cfg I created and rebooted the phone
but it still isnt working...
The sip.cfg file is the only file I created/changed and now I have
removed it.
What gives?
Jerry |
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moshe at ipconnect.co.il
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| Posted: Tue Apr 15, 2008 10:12 am Post subject: [asterisk-users] polycom 501 stopped working |
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try rebotting the phone. at boot up. hold down 4,8,6,* - that should reset
the local config for the phone
On Tue, Apr 15, 2008 at 5:58 PM, Jerry Geis <geisj at pagestation.com> wrote:
| Quote: | Hi all,
I have a polycom 501 phone that I rebooted today. It stopped working...
Normally the screen shows "New call, Forward" and that is all...
Now the screen shows "New call, Forward, MyStat, Buddies".
It no longer accepts incoming calls nor can I make outgoing calls.
I have reloaded factory defaults, and rebooted, reset and rebooted
and it wont go back to normal...
What happened and how do I get it back to normal?
All my phones boot my TFTP, This is working as I see the requests
in the log file.
I was playing with sip.cfg (which I never had used at all before).
I have now removed the sip.cfg I created and rebooted the phone
but it still isnt working...
The sip.cfg file is the only file I created/changed and now I have
removed it.
What gives?
Jerry
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Moshe Brevda, CTO
ipconnect, ltd.
26 Strauss St., Jerusalem, Israel
W. 1.800.800.456 (+9722.569.5295)
M. +97254.666.1367
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eugen.soare at gmail.com
Guest
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| Posted: Tue Apr 15, 2008 11:32 am Post subject: [asterisk-users] polycom 501 stopped working |
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You mentioned that you removed sip.cfg. Do you have the file with the
way it was before you made any changes?
If so, try placing it back where it's supposed to be, then reboot the
server, then reboot the phone. (p.s. I don't have an *, I don't know
anything about your problem! this is just suggestions, based upon what
you have written, please and don't yell at me if it doesn't work. 
es
Jerry Geis wrote:
| Quote: | | Quote: | try rebotting the phone. at boot up. hold down 4,8,6,* - that should reset
the local config for the phone
On Tue, Apr 15, 2008 at 5:58 PM, Jerry Geis <geisj at pagestation.com <http://lists.digium.com/mailman/listinfo/asterisk-users>> wrote:
/>/
/>/ I have a polycom 501 phone that I rebooted today. It stopped working...
/>/ Normally the screen shows "New call, Forward" and that is all...
/>/ Now the screen shows "New call, Forward, MyStat, Buddies".
/>/ It no longer accepts incoming calls nor can I make outgoing calls.
/>/
/>/ I have reloaded factory defaults, and rebooted, reset and rebooted
/>/ and it wont go back to normal...
/>/
/>/ What happened and how do I get it back to normal?
/>/
/>/ All my phones boot my TFTP, This is working as I see the requests
/>/ in the log file.
/>/
/>/ I was playing with sip.cfg (which I never had used at all before).
/>/ I have now removed the sip.cfg I created and rebooted the phone
/>/ but it still isnt working...
/>/
/>/ The sip.cfg file is the only file I created/changed and now I have
/>/ removed it.
/>/
/>/ What gives?
/>/
/>/ Jerry/
|
Still coming up with the Mystat menu after doing that...
Jerry
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