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lists at minotaur.cc
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 Posted: Wed Apr 16, 2008 5:47 am Post subject: [asterisk-users] Simple queue announcements |
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Greetings list,
I've been playing around with queues on an old asterisk 1.2 box at a customer's site. They want to be able to add really simple queue announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".
Looking at the announce options in queues.conf, it seems to be possible to announce queue position and/or hold time, but not a simple announcement. I suppose I could, theoretically, erase all the queue-youarenext, queue-callswaiting, etc. voice files, but that seems rather excessive to achieve something so simple.
Any thoughts/suggestions gratefully appreciated.
Regards,
Chris
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C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it
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moshe at ipconnect.co.il
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| Posted: Wed Apr 16, 2008 6:12 am Post subject: [asterisk-users] Simple queue announcements |
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use the option periodic-announce
On Wed, Apr 16, 2008 at 1:47 PM, Chris Bagnall <lists at minotaur.cc> wrote:
| Quote: | Greetings list,
I've been playing around with queues on an old asterisk 1.2 box at a
customer's site. They want to be able to add really simple queue
announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".
Looking at the announce options in queues.conf, it seems to be possible to
announce queue position and/or hold time, but not a simple announcement. I
suppose I could, theoretically, erase all the queue-youarenext,
queue-callswaiting, etc. voice files, but that seems rather excessive to
achieve something so simple.
Any thoughts/suggestions gratefully appreciated.
Regards,
Chris
--
C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it
This email is made from 100% recycled electrons
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Moshe Brevda, CTO
ipconnect, ltd.
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support at drdos.info
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| Posted: Wed Apr 16, 2008 6:22 am Post subject: [asterisk-users] Simple queue announcements |
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Chris Bagnall wrote:
| Quote: | Greetings list,
I've been playing around with queues on an old asterisk 1.2 box at a customer's site. They want to be able to add really simple queue announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".
|
I believe you'll need to migrate them to 1.4.
Doug
--
Ben Franklin quote:
"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety." |
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drew at oanda.com
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| Posted: Wed Apr 16, 2008 9:03 am Post subject: [asterisk-users] Simple queue announcements |
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Doug Lytle wrote:
| Quote: | Chris Bagnall wrote:
| Quote: | Greetings list,
I've been playing around with queues on an old asterisk 1.2 box at a customer's site. They want to be able to add really simple queue announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".
|
I believe you'll need to migrate them to 1.4.
Doug
|
Works fine for me on 1.2.24 ...
from queues.conf:-
periodic-announce = Custom/periodic-fxqueue01
periodic-announce-frequency=90
plays a brief "sorry,etc, press any key to leave a message or continue
to hold for next available etc, etc"
regards,
Drew
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Drew Gibson
Systems Administrator
OANDA Corporation
www.oanda.com |
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support at drdos.info
Guest
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| Posted: Wed Apr 16, 2008 9:48 am Post subject: [asterisk-users] Simple queue announcements |
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Drew Gibson wrote:
| Quote: |
Works fine for me on 1.2.24 ...
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Sorry, I thought periodic announcements were a 1.4 thing.
Doug
--
Ben Franklin quote:
"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety." |
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