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[asterisk-users] Newbie Polycom: Subscription/Presence Problem


 
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PostPosted: Fri Apr 18, 2008 3:13 am    Post subject: [asterisk-users] Newbie Polycom: Subscription/Presence Probl Reply with quote

I am working on Polycom IP601 console with expansion module.
I want to put on the BLF (busy lamp field) feature on all the
contact/speed dial names I put on the console but I could not get it to
work.

*CLI> core show version
Asterisk 1.4.13 built by root @ hostname on a i686 running Linux on
2007-11-20 05:26:15 UTC

*CLI> sip show subscriptions
Peer User Call ID Extension Last state
Type Mailbox
172.19.20.15 8000 8b1a76cc-68 8166 at default Idle
xpidf+xml <none>

*CLI> core show hints
-= Registered Asterisk Dial Plan Hints =-
8166 at default : SIP/8166
State:Idle Watchers 1
----------------
- 1 hints registered

I thought I did all the right thing but for some reasons the last state
is always Idle even though I press the DND (do not disturb) button or
change the state via the MyStat soft key, not to mention that the light
next to the speed dial never lighted up.

Here is what I did:
***sip.conf

[general]
subscribecontext = default <=====
notifyringing = yes <=====
notifyhold = yes <=====
limitonpeers = yes <=====

[8166]
type=friend
context=default
host=dynamic
dtmfmode=rfc2833
username=8166
secret=polycom
qualify=yes
mailbox=8000 at default
call-limit=99 <=====

***extensions.conf

exten => 8166,hint,SIP/8166

***sip.cfg on the boot server
<feature feature.1.name="presence"
feature.1.enabled="1" ... <====

***<mac address>-directory.xml
<ln>Blah</ln>
<fn>Blah</fn>
<ct>8166</ct>
<sd>1</sd>
...
<bw>1</bw> <====
<bb>0</bb>

Any thoughts?
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Guest





PostPosted: Fri Apr 18, 2008 7:30 am    Post subject: [asterisk-users] Newbie Polycom: Subscription/Presence Probl Reply with quote

Quote:

I am working on Polycom IP601 console with expansion module.
I want to put on the BLF (busy lamp field) feature on all the
contact/speed dial names I put on the console but I could not
get it to work.

John,

If I understand correctly (and that's my experience) the BLF will only light
up when the phone is ringing/on a call. Asterisk doesn't support all those
fancy status that you can select from the phone.

Mike
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Guest






PostPosted: Fri Apr 18, 2008 7:53 am    Post subject: [asterisk-users] Newbie Polycom: Subscription/Presence Probl Reply with quote

Quote:
If I understand correctly (and that's my experience) the BLF will only
light
up when the phone is ringing/on a call. Asterisk doesn't support all
those
fancy status that you can select from the phone.

Mike, thanks for your response.
I think my test is worse than that. I pressed DND on one phone being
watched and sip show subscriptions always shows idle.
I picked up the phone and the status remains idle.
That leads me to think I have done something wrong with setup.

Any more thoughts?
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Alex.Lopez at OpSys.com
Guest





PostPosted: Fri Apr 18, 2008 8:11 am    Post subject: [asterisk-users] Newbie Polycom: Subscription/Presence Probl Reply with quote

Lee, Picking up the phone does not constitute 'making a call' Asterisk
is unaware of any Sip events until the phone sends it. Usually the
phone will not send Asterisk any information until it is ready to place
the call (ie you have dialed enough numbers to make a match on your
dialplan (local to the polycom) or you have entered a number or URI into
the phone and hit send.)

The BLF will also show in use if the phone is ringing as Asterisk knows
that there is a call GOING to the phone....
I hope this helps you out...


Alex

Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Lee, John (Sydney)
Sent: Friday, April 18, 2008 8:53 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Newbie Polycom: Subscription/Presence
Problem

Quote:
If I understand correctly (and that's my experience) the BLF will
only
Quote:
Quote:
light
up when the phone is ringing/on a call. Asterisk doesn't support
all
Quote:
Quote:
those
fancy status that you can select from the phone.

Mike, thanks for your response.
I think my test is worse than that. I pressed DND on one phone being
watched and sip show subscriptions always shows idle.
I picked up the phone and the status remains idle.
That leads me to think I have done something wrong with setup.

Any more thoughts?

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list at virtutel.ca
Guest





PostPosted: Fri Apr 18, 2008 8:27 am    Post subject: [asterisk-users] Newbie Polycom: Subscription/Presence Probl Reply with quote

DND does not do anything for me BLF-wise either (shame). Simply picking up
the handset won't do, at that point the phone is giving you a dialtone but
nothing is sent to the server. You actually have dial out. Try actually
calling somebody, the state should change to InUse.

At first glance your config looks good.

Regards,

Mike

Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
Lee, John (Sydney)
Sent: Friday, April 18, 2008 08:53
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Newbie Polycom:
Subscription/Presence Problem

Quote:
If I understand correctly (and that's my experience) the
BLF will only
Quote:
light up when the phone is ringing/on a call. Asterisk doesn't
support all those fancy status that you can select from the phone.

Mike, thanks for your response.
I think my test is worse than that. I pressed DND on one
phone being watched and sip show subscriptions always shows idle.
I picked up the phone and the status remains idle.
That leads me to think I have done something wrong with setup.

Any more thoughts?

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
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Guest






PostPosted: Sun Apr 20, 2008 10:23 pm    Post subject: [asterisk-users] Newbie Polycom: Subscription/Presence Probl Reply with quote

Quote:
DND does not do anything for me BLF-wise either (shame). Simply
picking up
Quote:
the handset won't do, at that point the phone is giving you a dialtone
but
Quote:
nothing is sent to the server. You actually have dial out. Try
actually
Quote:
calling somebody, the state should change to InUse.

Thanks Mike and Alexander.
I tried out your suggestions and they are definitely true.
It is a shame that Asterisk and Polycom do not support each other in
this feature.
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chris.brentano at jive...
Guest





PostPosted: Sun Apr 20, 2008 11:05 pm    Post subject: [asterisk-users] Newbie Polycom: Subscription/Presence Probl Reply with quote

I believe this isn't a Polycom thing, but the nature of SIP devices in
general. But, that said, Polycom should start making IAX desk phones. Smile

- Chris
Lee, John (Sydney) wrote:
Quote:
Quote:
DND does not do anything for me BLF-wise either (shame). Simply

picking up

Quote:
the handset won't do, at that point the phone is giving you a dialtone

but

Quote:
nothing is sent to the server. You actually have dial out. Try

actually

Quote:
calling somebody, the state should change to InUse.


Thanks Mike and Alexander.
I tried out your suggestions and they are definitely true.
It is a shame that Asterisk and Polycom do not support each other in
this feature.

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

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