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[asterisk-users] Anyone Know How to Have Asterisk Work Like GranCentral and Require a Touch-Tone to Connect?

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stotaro at totarotechn...
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Posted: Sun May 11, 2008 12:24 pm Post subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like

On Sun, May 11, 2008 at 12:24 PM, Robert DeVries <rdlists at gmail.com> wrote:

Quote:

GrandCentral has a feature where when you call the GrandCentral number it
can ring multiple phones. However, it's not the first phone to answer that
gets connected, but the first phone to answer AND play a touch-tone after
hearing a recording. The advantage of this is that if one of the called
phones has voicemail, it won't get connected to the calling party because
the VM won't send a touch tone in response to the recording, unlike a live
person.

I have always resisted implementing a multiple ring scenario with Asterisk
that included a cellphone because of the voicemail answering problem, but
this seems to be a solution.

Anyone know how to implement it with Asterisk?

GREAT IDEA! (even if it wasn't yours Wink

I have had so many issues with this and desk phones, cell phones being
out of range, turned off, or answering machines set to answer after
two rings.

If this gets implemented, it would be a great feature and save me tons
of complaints and explanations.

Maybe a posting on the dev list is appropriate. I would certainly
contribute to a bounty.

Thanks,
Steve Totaro

atis at iq-labs.net
Guest

Posted: Sun May 11, 2008 12:40 pm Post subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like

On Sun, May 11, 2008 at 8:24 PM, Steve Totaro
<stotaro at totarotechnologies.com> wrote:

Quote:

On Sun, May 11, 2008 at 12:24 PM, Robert DeVries <rdlists at gmail.com> wrote:

Quote:

GREAT IDEA! (even if it wasn't yours Wink

Wouldn't a answer macro do exactly what required. It should be
executed before bridge, so ANSWER shouldn't be passed upon it's
completed. It can read some tone from keypad, and if that confirms,
continue by bridging channels.

So, this should work with at least queue in ring-all mode (i feel that
it would be correct if Dial would do that too)

Regards,
Atis
--
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

atis at iq-labs.net
Guest

Posted: Sun May 11, 2008 1:18 pm Post subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like

On Sun, May 11, 2008 at 8:49 PM, Matt Watson <mwatson at becon.org> wrote:

Quote:

I just took a quick look at the dialplan that freepbx uses for doing call confirmation... the dialplan part of it is actually quite simple... its just a matter of setting the USE_CONFIRMATION varialbe =TRUE.

However, the actual magic looks like it happenes through its dialparties.agi... which is a little more complicated than i'd like to try and dissect on a sunday afternoon!

but that might be a good place to look at how its done to learn by example.

It should be like

Dial(SIP/123&SIP/456,30,M(confirm));

and macro named "confirm" that playback the prompt, reads DTMF, and
sets value of MACRO_RESULT

Quote:

I know in the freepbx implementation what it does is whenever a handset thats part of the ringgroup answers, they get a recorded message "You have an incoming call, press 1 to accept" maybe it says something else too... can;t recall at the moment. The first member of the Ring group to hit 1 gets the call... if more than 1 person picks up the handset right away, the first to hit 1 gets it, and the rest hear a "sorry, too late, somebody else got it"-type message (no idea what it actually says).

I suppose just a disconnect, because call was already bridged.

Regards,
Atis
--
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

stotaro at totarotechn...
Guest

Posted: Sun May 11, 2008 1:23 pm Post subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like

But when you answer and get prompted to press one, doesn't Asterisk
consider the call as answered/bridged and stop ringing the other
phones?

Thanks,
Steve Totaro

On Sun, May 11, 2008 at 1:37 PM, Matt Watson <mwatson at becon.org> wrote:

Quote:

FreePBX has this functionality... they call it "Confirm Calls"

I;m not sure if you can set it on actual extensions, but I know you can set it on ring groups.

I don't imagine the dialplan for doing it is very complicated if you wanted to do it by hand.

--
Matt
________________________________________
From: asterisk-users-bounces at lists.digium.com [asterisk-users-bounces at lists.digium.com] On Behalf Of Robert DeVries [rdlists at gmail.com]
Sent: Sunday, May 11, 2008 12:24 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like GranCentral and Require a Touch-Tone to Connect?

GrandCentral has a feature where when you call the GrandCentral number it can ring multiple phones. However, it's not the first phone to answer that gets connected, but the first phone to answer AND play a touch-tone after hearing a recording. The advantage of this is that if one of the called phones has voicemail, it won't get connected to the calling party because the VM won't send a touch tone in response to the recording, unlike a live person.

I have always resisted implementing a multiple ring scenario with Asterisk that included a cellphone because of the voicemail answering problem, but this seems to be a solution.

Anyone know how to implement it with Asterisk?

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stotaro at totarotechn...
Guest

Posted: Sun May 11, 2008 1:28 pm Post subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like

Not sure what I was thinking there..... That is the desired behavior....

Thanks,
Steve Totaro

On Sun, May 11, 2008 at 2:23 PM, Steve Totaro
<stotaro at totarotechnologies.com> wrote:

Quote:

stotaro at totarotechn...
Guest

Posted: Sun May 11, 2008 2:31 pm Post subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like

How about parking the call with an announcement such as "locating
subscriber, please wait a monent" and using app_swift, calling with
then CID info read and then using a menu options in your dialplan on
how to handle the call? Press 1 call app_bridge to connect the legs.

Intricate, yes. but more functional than the "c" flag as you can add
more options than simply pressing 1 or # such as forwarding the call,
sending them to telemarketing hell, playing a message that you are not
available and to try back later, or simply hanging up.

Just a thought.

Thanks,
Steve Totaro

On Sun, May 11, 2008 at 2:38 PM, Julian Lyndon-Smith <asterisk at dotr.com> wrote:

Quote:

For zap channels, you do have the "c" option on the dialgroup which
requires that you press # before the call is connected.

Works great for my mobile Wink

Julian

Atis Lezdins wrote:

Quote:

On Sun, May 11, 2008 at 8:49 PM, Matt Watson <mwatson at becon.org> wrote:

Quote:

It should be like

Dial(SIP/123&SIP/456,30,M(confirm));

and macro named "confirm" that playback the prompt, reads DTMF, and
sets value of MACRO_RESULT

Quote:

I suppose just a disconnect, because call was already bridged.

Regards,
Atis

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joakimsen at gmail.com
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Posted: Mon May 12, 2008 12:54 pm Post subject: [asterisk-users] Anyone Know How to Have Asterisk Work Like

srv04*CLI> show application Dial
srv04*CLI>
-= Info about application 'Dial' =-

[Synopsis]
Place a call and connect to the current channel

*SNIP*

p - This option enables screening mode. This is basically Privacy mode
without memory.
P([x]) - Enable privacy mode. Use 'x' as the family/key in the database if
it is provided. The current extension is used if a database
family/key is not specified.

n - This option is a modifier for the screen/privacy mode. It specifies
that no introductions are to be saved in the priv-callerintros
directory.
N - This option is a modifier for the screen/privacy mode. It specifies
that if callerID is present, do not screen the call.
On Sun, May 11, 2008 at 12:24 PM, Robert DeVries <rdlists at gmail.com> wrote:

Quote:

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