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bilmar_gh at yahoo.com
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 Posted: Tue May 13, 2008 7:44 am Post subject: [asterisk-users] Queuing if no one available to answer |
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Hi list;
Any one can advise how to put the caller in the queue
in case no one available to take his call? All are
busy (having calls)?
Regards
Bilal |
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support at drdos.info
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| Posted: Tue May 13, 2008 9:23 am Post subject: [asterisk-users] Queuing if no one available to answer |
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bilal ghayyad wrote:
| Quote: | Hi list;
Any one can advise how to put the caller in the queue
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;***************************************************
;* Dial Operator's phone for 30 seconds, if no answer
;* play welcome message
;***************************************************
exten => s,5,Dial(SIP/4100,30,tkKwW)
;***********************************************
;* Play your call is important to us, please wait
;* for the next available representative.
;***********************************************
exten => s,6,Playback(local/available-rep)
;*********************************
;* Place caller into the front-desk
;* queue and play hold music
;* for 120 seconds. If nobody picks
;* up call within that time, send
;* caller to the Directory
;*********************************
exten => s,7,Set(CALLERID(num)=*${CALLERID(num)})
exten => s,8,Queue(front-desk|t|||120)
exten => s,9,Playback(local/transfer-dial)
exten => s,10,Goto(directory,s,1)
exten => s,11,Hangup()
--
Ben Franklin quote:
"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety." |
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lenz-ml at loway.it
Guest
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| Posted: Wed May 14, 2008 8:09 am Post subject: [asterisk-users] Queuing if no one available to answer |
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It should already work, unles you configured your queue differently? 
l.
On Tue, 13 May 2008 14:44:44 +0200, bilal ghayyad <bilmar_gh at yahoo.com>
wrote:
| Quote: | Hi list;
Any one can advise how to put the caller in the queue
in case no one available to take his call? All are
busy (having calls)?
Regards
Bilal
|
--
Loway Research - Home of QueueMetrics
http://queuemetrics.com |
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