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[asterisk-users] A couple of newbie questions


 
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rspencer at telelinkca...
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PostPosted: Thu May 15, 2008 10:38 pm    Post subject: [asterisk-users] A couple of newbie questions Reply with quote

Hi Everyone, I'm pretty new to asterisk but coming from a call center
background; needless to say I am amazed. Here is my current dilemma; but
first some info on my setup. I have 3 public IP's from my provider...my
LAN sits under one behind a Sonicwall TZ-180, while my trixbox sits on
another behind a Linksys home router. The trixbox is running off a
Visionman Server and I have port forwarded all ports (-0-65555?) to the
trixbox. When I am on my LAN, on the same gateway as the trixbox, I can
connect using the web interface and ping the box using the public IP; when
I am at home on a personal connection, I can do neither. Also, when
connected on my LAN, and using a softphone (X-lite), I cannot connect to
the trixbox. Is this an issue with the Sonicwall? Also, do anyone have any
recommendations for SIP Providers that terminate in Canada? I currently
have one DID from voicenetworks.ca and it connects to the trixbox fine and
actually bring calls in (I have it set to keep the caller on hold because
I can't register the softphone to answer the extension so it busies out.)
so I know it has a valid internet connection. Any insight would be great.
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mattgibson.ca at gmail...
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PostPosted: Thu May 15, 2008 10:54 pm    Post subject: [asterisk-users] A couple of newbie questions Reply with quote

Hi Richard,

I'm not sure about the sonic wall issues, but for canadian providers try out
www.les.net
and
www.unlimitel.ca

We've had good success with both in the past.

Thanks,
Matt



On Thu, May 15, 2008 at 11:38 PM, Richard Spencer <
rspencer at telelinkcallcenter.com> wrote:

Quote:
Hi Everyone, I'm pretty new to asterisk but coming from a call center
background; needless to say I am amazed. Here is my current dilemma; but
first some info on my setup. I have 3 public IP's from my provider...my
LAN sits under one behind a Sonicwall TZ-180, while my trixbox sits on
another behind a Linksys home router. The trixbox is running off a
Visionman Server and I have port forwarded all ports (-0-65555?) to the
trixbox. When I am on my LAN, on the same gateway as the trixbox, I can
connect using the web interface and ping the box using the public IP; when
I am at home on a personal connection, I can do neither. Also, when
connected on my LAN, and using a softphone (X-lite), I cannot connect to
the trixbox. Is this an issue with the Sonicwall? Also, do anyone have any
recommendations for SIP Providers that terminate in Canada? I currently
have one DID from voicenetworks.ca and it connects to the trixbox fine and
actually bring calls in (I have it set to keep the caller on hold because
I can't register the softphone to answer the extension so it busies out.)
so I know it has a valid internet connection. Any insight would be great.








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