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[asterisk-users] Problem with Polycom forwarding


 
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asterisk-list at puzzl...
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PostPosted: Tue May 20, 2008 10:10 am    Post subject: [asterisk-users] Problem with Polycom forwarding Reply with quote

On Tue, 2008-05-20 at 10:55 -0400, Mike wrote:
Quote:
Hi,



I am having trouble with Polycom forwards and Asterisk. Basically, I
have no clue on how to force callerid or even custom variables (set
using SetVar in the sip.conf file) on the transfered call.



For example, I set a variable called var_a to "foo". When the call
comes in, the variable is set. The Polycom is set to forward the call
to 555-555-1234. When that second "leg" of the same is done, var_a is
unset.

Did you try _var_a? Iirc you need to prepend it with an underscore to
make the variable persistent.

Regards,
Patrick
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list at virtutel.ca
Guest





PostPosted: Tue May 20, 2008 11:26 am    Post subject: [asterisk-users] Problem with Polycom forwarding Reply with quote

Quote:
Quote:
I am having trouble with Polycom forwards and Asterisk. Basically, I
have no clue on how to force callerid or even custom variables (set
using SetVar in the sip.conf file) on the transfered call.

For example, I set a variable called var_a to "foo". When the call
comes in, the variable is set. The Polycom is set to forward the call
to 555-555-1234. When that second "leg" of the same is done, var_a is
unset.

Did you try _var_a? Iirc you need to prepend it with an underscore to
make the variable persistent.

Regards,
Patrick

I had not tried (I did not know that), but it did not help.
Problem is a call coming in to the Polycom is coming in to a registration,
which is linked to a sip.conf entry. If it's a normal registration, all is
fine. If it's a forward, it doesn't work.

Maybe the problem comes from the fact that it's a variable in my sip
database (I am using realtime SIP entries) and not in the diaplan per say.

My setvar column is this:
internal_callerid=blabla <123>;did=5555551234

I tried adding underscores before "did" (as in: internal_callerid=blabla
<123>;__did=5555551234) but that didn't help.

Mike
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tilghman at mail.jeffa...
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PostPosted: Tue May 20, 2008 11:44 am    Post subject: [asterisk-users] Problem with Polycom forwarding Reply with quote

On Tuesday 20 May 2008 11:26:34 Mike wrote:
Quote:
Quote:
Quote:
I am having trouble with Polycom forwards and Asterisk. Basically, I
have no clue on how to force callerid or even custom variables (set
using SetVar in the sip.conf file) on the transfered call.

For example, I set a variable called var_a to "foo". When the call
comes in, the variable is set. The Polycom is set to forward the call
to 555-555-1234. When that second "leg" of the same is done, var_a is
unset.

Did you try _var_a? Iirc you need to prepend it with an underscore to
make the variable persistent.

Regards,
Patrick

I had not tried (I did not know that), but it did not help.
Problem is a call coming in to the Polycom is coming in to a registration,
which is linked to a sip.conf entry. If it's a normal registration, all is
fine. If it's a forward, it doesn't work.

Maybe the problem comes from the fact that it's a variable in my sip
database (I am using realtime SIP entries) and not in the diaplan per say.

My setvar column is this:
internal_callerid=blabla <123>;did=5555551234

I tried adding underscores before "did" (as in: internal_callerid=blabla
<123>;__did=5555551234) but that didn't help.

Could you show us your dialplan? There are any number of things that could
be happening.

--
Tilghman
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list at virtutel.ca
Guest





PostPosted: Tue May 20, 2008 11:44 am    Post subject: [asterisk-users] Problem with Polycom forwarding Reply with quote

Quote:
Did you try _var_a? Iirc you need to prepend it with an underscore to
make the variable persistent.

Forget my previous email, it didn't quite work that simply but I tweaked my
dialplan and you had the right solution.

Thank you,

Mike
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sherwood.mcgowan at gm...
Guest





PostPosted: Tue May 20, 2008 11:55 am    Post subject: [asterisk-users] Problem with Polycom forwarding Reply with quote

Mike wrote:
Quote:
Quote:
Quote:
I am having trouble with Polycom forwards and Asterisk. Basically, I
have no clue on how to force callerid or even custom variables (set
using SetVar in the sip.conf file) on the transfered call.

For example, I set a variable called var_a to "foo". When the call
comes in, the variable is set. The Polycom is set to forward the call
to 555-555-1234. When that second "leg" of the same is done, var_a is
unset.

Did you try _var_a? Iirc you need to prepend it with an underscore to
make the variable persistent.

Regards,
Patrick




I had not tried (I did not know that), but it did not help.
Problem is a call coming in to the Polycom is coming in to a registration,
which is linked to a sip.conf entry. If it's a normal registration, all is
fine. If it's a forward, it doesn't work.

Maybe the problem comes from the fact that it's a variable in my sip
database (I am using realtime SIP entries) and not in the diaplan per say.

My setvar column is this:
internal_callerid=blabla <123>;did=5555551234

I tried adding underscores before "did" (as in: internal_callerid=blabla
<123>;__did=5555551234) but that didn't help.

Mike


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You're close, it's not a fact of being persistent, it's inheritance
that's the issue. Using a single underscore sets future spawned channels
to have access to the variable
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