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sherwood.mcgowan at gm...
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 Posted: Mon Jun 09, 2008 12:26 am Post subject: [asterisk-users] Asterisk 1.2.28 + Realtime Queues - Thinks |
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Gentlemen,
I have a particularly strange problem, just started happening. One of my
clients is running Asterisk 1.2.28 and has mysql realtime queues.
We log in a member, and then place a test call to the 0 queue but since
joinempty is set to no, and Asterisk thinks the queue has no members,
they're kicked out. WHY would Asterisk think the queue has no members?
here's some relevant output:
carp*CLI> show queue 0
0 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
9001 (Invalid) has taken no calls yet
No Callers
-- Executing Answer("SIP/pri-006ba540", "") in new stack
-- Executing Wait("SIP/pri-006ba540", "1") in new stack
-- Executing Dial("SIP/pri-006ba540",
"IAX2/127.0.0.1/3608165200 at inbound") in new stack
-- Called 127.0.0.1/3608165200 at inbound
-- Accepting AUTHENTICATED call from 127.0.0.1:
| Quote: | requested format = gsm,
requested prefs = (),
actual format = gsm,
host prefs = (ulaw|gsm),
priority = mine
|
-- Call accepted by 127.0.0.1 (format gsm)
-- Format for call is gsm
-- Executing Goto("IAX2/carp-12321", "nwi|1")
-- Goto (inbound,nwi,1)
-- Executing AGI("IAX2/carp-12321", "recfile")
-- Launched AGI Script /var/lib/asterisk/agi-bin/recfile
-- AGI Script recfile completed, returning 0
-- Executing MixMonitor("IAX2/carp-12321", "call_20080608222234.wav")
== Begin MixMonitor Recording IAX2/carp-12321
-- Executing Set("IAX2/carp-12321",
"CDR(userfield)=call_20080608222234.wav")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|1")
-- Goto (carp-nwi,nwi-main,1)
-- Executing Answer("IAX2/carp-12321", "")
-- IAX2/carp-1957 answered SIP/pri-006ba540
-- Executing Background("IAX2/carp-12321", "silence/1")
-- Playing 'silence/1' (language 'en')
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889551212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- User entered '0'
-- Executing gotoif("IAX2/carp-12321", "0?carp-nwi|nwi-trans|1")
-- Executing gotoif("IAX2/carp-12321", "1?carp-nwi|nwi-oper|1")
-- Goto (carp-nwi,nwi-oper,1)
-- Executing playback("IAX2/carp-12321", "ivr/nwi-operator")
-- Playing 'ivr/nwi-operator' (language 'en')
-- Executing Queue("IAX2/carp-12321", "0|t")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|3")
-- Goto (carp-nwi,nwi-main,3)
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889651212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- Hungup 'IAX2/carp-1957'
== Spawn extension (pri-inbound, s, 3) exited non-zero on
'SIP/pri-006ba540'
-- User disconnected
--
Sherwood McGowan
VoIP / Telecom Solutions
sherwood.mcgowan at gmail.com |
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sherwood.mcgowan at gm...
Guest
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| Posted: Mon Jun 09, 2008 10:00 am Post subject: [asterisk-users] Asterisk 1.2.28 + Realtime Queues - Thinks |
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Sherwood McGowan wrote:
| Quote: | Gentlemen,
I have a particularly strange problem, just started happening. One of
my clients is running Asterisk 1.2.28 and has mysql realtime queues.
We log in a member, and then place a test call to the 0 queue but
since joinempty is set to no, and Asterisk thinks the queue has no
members, they're kicked out. WHY would Asterisk think the queue has no
members?
here's some relevant output:
carp*CLI> show queue 0
0 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
9001 (Invalid) has taken no calls yet
No Callers
-- Executing Answer("SIP/pri-006ba540", "") in new stack
-- Executing Wait("SIP/pri-006ba540", "1") in new stack
-- Executing Dial("SIP/pri-006ba540",
"IAX2/127.0.0.1/3608165200 at inbound") in new stack
-- Called 127.0.0.1/3608165200 at inbound
-- Accepting AUTHENTICATED call from 127.0.0.1:
| Quote: | requested format = gsm,
requested prefs = (),
actual format = gsm,
host prefs = (ulaw|gsm),
priority = mine
|
-- Call accepted by 127.0.0.1 (format gsm)
-- Format for call is gsm
-- Executing Goto("IAX2/carp-12321", "nwi|1")
-- Goto (inbound,nwi,1)
-- Executing AGI("IAX2/carp-12321", "recfile")
-- Launched AGI Script /var/lib/asterisk/agi-bin/recfile
-- AGI Script recfile completed, returning 0
-- Executing MixMonitor("IAX2/carp-12321", "call_20080608222234.wav")
== Begin MixMonitor Recording IAX2/carp-12321
-- Executing Set("IAX2/carp-12321",
"CDR(userfield)=call_20080608222234.wav")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|1")
-- Goto (carp-nwi,nwi-main,1)
-- Executing Answer("IAX2/carp-12321", "")
-- IAX2/carp-1957 answered SIP/pri-006ba540
-- Executing Background("IAX2/carp-12321", "silence/1")
-- Playing 'silence/1' (language 'en')
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889551212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- User entered '0'
-- Executing gotoif("IAX2/carp-12321", "0?carp-nwi|nwi-trans|1")
-- Executing gotoif("IAX2/carp-12321", "1?carp-nwi|nwi-oper|1")
-- Goto (carp-nwi,nwi-oper,1)
-- Executing playback("IAX2/carp-12321", "ivr/nwi-operator")
-- Playing 'ivr/nwi-operator' (language 'en')
-- Executing Queue("IAX2/carp-12321", "0|t")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|3")
-- Goto (carp-nwi,nwi-main,3)
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889651212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- Hungup 'IAX2/carp-1957'
== Spawn extension (pri-inbound, s, 3) exited non-zero on
'SIP/pri-006ba540'
-- User disconnected
|
Nobody has any clue as to what's causing this?
--
Sherwood McGowan
VoIP / Telecom Solutions
sherwood.mcgowan at gmail.com |
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mmichelson at digium.com
Guest
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| Posted: Mon Jun 09, 2008 10:34 am Post subject: [asterisk-users] Asterisk 1.2.28 + Realtime Queues - Thinks |
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Sherwood McGowan wrote:
| Quote: | Sherwood McGowan wrote:
| Quote: | Gentlemen,
I have a particularly strange problem, just started happening. One of
my clients is running Asterisk 1.2.28 and has mysql realtime queues.
We log in a member, and then place a test call to the 0 queue but
since joinempty is set to no, and Asterisk thinks the queue has no
members, they're kicked out. WHY would Asterisk think the queue has no
members?
here's some relevant output:
carp*CLI> show queue 0
0 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
9001 (Invalid) has taken no calls yet
No Callers
-- Executing Answer("SIP/pri-006ba540", "") in new stack
-- Executing Wait("SIP/pri-006ba540", "1") in new stack
-- Executing Dial("SIP/pri-006ba540",
"IAX2/127.0.0.1/3608165200 at inbound") in new stack
-- Called 127.0.0.1/3608165200 at inbound
-- Accepting AUTHENTICATED call from 127.0.0.1:
| Quote: | requested format = gsm,
requested prefs = (),
actual format = gsm,
host prefs = (ulaw|gsm),
priority = mine
|
-- Call accepted by 127.0.0.1 (format gsm)
-- Format for call is gsm
-- Executing Goto("IAX2/carp-12321", "nwi|1")
-- Goto (inbound,nwi,1)
-- Executing AGI("IAX2/carp-12321", "recfile")
-- Launched AGI Script /var/lib/asterisk/agi-bin/recfile
-- AGI Script recfile completed, returning 0
-- Executing MixMonitor("IAX2/carp-12321", "call_20080608222234.wav")
== Begin MixMonitor Recording IAX2/carp-12321
-- Executing Set("IAX2/carp-12321",
"CDR(userfield)=call_20080608222234.wav")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|1")
-- Goto (carp-nwi,nwi-main,1)
-- Executing Answer("IAX2/carp-12321", "")
-- IAX2/carp-1957 answered SIP/pri-006ba540
-- Executing Background("IAX2/carp-12321", "silence/1")
-- Playing 'silence/1' (language 'en')
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889551212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- User entered '0'
-- Executing gotoif("IAX2/carp-12321", "0?carp-nwi|nwi-trans|1")
-- Executing gotoif("IAX2/carp-12321", "1?carp-nwi|nwi-oper|1")
-- Goto (carp-nwi,nwi-oper,1)
-- Executing playback("IAX2/carp-12321", "ivr/nwi-operator")
-- Playing 'ivr/nwi-operator' (language 'en')
-- Executing Queue("IAX2/carp-12321", "0|t")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|3")
-- Goto (carp-nwi,nwi-main,3)
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889651212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- Hungup 'IAX2/carp-1957'
== Spawn extension (pri-inbound, s, 3) exited non-zero on
'SIP/pri-006ba540'
-- User disconnected
|
Nobody has any clue as to what's causing this?
|
I just checked app_queue.c in 1.2, and the reason this is happening is because
the queue member that is logged into the queue is marked "Invalid." Because the
member is invalid, he is not considered to be in a position to answer calls.
Since he is the only member in the queue, the queue returns with the JOINEMPTY
queue status.
With regards to why the member is showing up as invalid, I would assume it is
because the member's interface is set to "9001" instead of something like
"SIP/9001."
Mark Michelson |
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davies147 at gmail.com
Guest
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| Posted: Mon Jun 09, 2008 11:18 am Post subject: [asterisk-users] Asterisk 1.2.28 + Realtime Queues - Thinks |
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2008/6/9 Sherwood McGowan <sherwood.mcgowan at gmail.com>:
| Quote: | Sherwood McGowan wrote:
| Quote: | Gentlemen,
I have a particularly strange problem, just started happening. One of
my clients is running Asterisk 1.2.28 and has mysql realtime queues.
We log in a member, and then place a test call to the 0 queue but
since joinempty is set to no, and Asterisk thinks the queue has no
members, they're kicked out. WHY would Asterisk think the queue has no
members?
here's some relevant output:
carp*CLI> show queue 0
0 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
9001 (Invalid) has taken no calls yet
No Callers
-- Executing Answer("SIP/pri-006ba540", "") in new stack
-- Executing Wait("SIP/pri-006ba540", "1") in new stack
-- Executing Dial("SIP/pri-006ba540",
"IAX2/127.0.0.1/3608165200 at inbound") in new stack
-- Called 127.0.0.1/3608165200 at inbound
-- Accepting AUTHENTICATED call from 127.0.0.1:
| Quote: | requested format = gsm,
requested prefs = (),
actual format = gsm,
host prefs = (ulaw|gsm),
priority = mine
|
-- Call accepted by 127.0.0.1 (format gsm)
-- Format for call is gsm
-- Executing Goto("IAX2/carp-12321", "nwi|1")
-- Goto (inbound,nwi,1)
-- Executing AGI("IAX2/carp-12321", "recfile")
-- Launched AGI Script /var/lib/asterisk/agi-bin/recfile
-- AGI Script recfile completed, returning 0
-- Executing MixMonitor("IAX2/carp-12321", "call_20080608222234.wav")
== Begin MixMonitor Recording IAX2/carp-12321
-- Executing Set("IAX2/carp-12321",
"CDR(userfield)=call_20080608222234.wav")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|1")
-- Goto (carp-nwi,nwi-main,1)
-- Executing Answer("IAX2/carp-12321", "")
-- IAX2/carp-1957 answered SIP/pri-006ba540
-- Executing Background("IAX2/carp-12321", "silence/1")
-- Playing 'silence/1' (language 'en')
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889551212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- User entered '0'
-- Executing gotoif("IAX2/carp-12321", "0?carp-nwi|nwi-trans|1")
-- Executing gotoif("IAX2/carp-12321", "1?carp-nwi|nwi-oper|1")
-- Goto (carp-nwi,nwi-oper,1)
-- Executing playback("IAX2/carp-12321", "ivr/nwi-operator")
-- Playing 'ivr/nwi-operator' (language 'en')
-- Executing Queue("IAX2/carp-12321", "0|t")
-- Executing Goto("IAX2/carp-12321", "carp-nwi|nwi-main|3")
-- Goto (carp-nwi,nwi-main,3)
-- Executing Set("IAX2/carp-12321",
"__ACCOUNTCODE=12129889651212988954.2")
-- Executing Read("IAX2/carp-12321", "act0|ivr/new/nwi-welcome|1")
-- Accepting a maximum of 1 digits.
-- Playing 'ivr/new/nwi-welcome' (language 'en')
-- Hungup 'IAX2/carp-1957'
== Spawn extension (pri-inbound, s, 3) exited non-zero on
'SIP/pri-006ba540'
-- User disconnected
|
Nobody has any clue as to what's causing this?
|
You are using 1.2.28 with IAX2 channels. Upgrade to 1.2.29 to get the
performance fix in case it is causing some of your issues.
I THINK I am right about the version that that bug was in.
Regards,
Steve |
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