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[asterisk-users] Weird one way Audio situation


 
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nachogomez at gmail.com
Guest





PostPosted: Tue Jun 24, 2008 8:34 pm    Post subject: [asterisk-users] Weird one way Audio situation Reply with quote

Well, I have new information if anyone can/want to help me...

(Please read all the previous messages in this email)

If I call a number that can't hear me at all (calling from inside my network
using a Grandstream GXP-2000 phone through Asterisk) and then I put this
call on hold for a second and then I take again the call, then the callee
start hearing me, :s

Any ideas???

Thanks in advance...
--
Nacho
Linux Counter #156439


On Tue, Jun 17, 2008 at 7:50 PM, Ra?l G?mez C. <nachogomez at gmail.com> wrote:

Quote:
I've been playing around in order to find something new and I've found
this:

I have created an IVR for test purposes, then I've placed a call from my
sip phone using one of my telco lines to another of my telco lines attached
to the PBX, in this situation I'm using two FXO channels, one for the
outgoing call and another for the incoming call.

Then I have created an extension in this IVR in order to make an echo test
and I've used MixMonitor() to record the audio of the test. When I dial this
extension I never can hear my echoed voice, but when I listen to the
recording the audio have a lot of artifacts and the busy and dial tone are
almost inaudible, the same effect that happens when you play to almost
identical audio files, so I can presume that it is the same audio wave but
out of phase (meaning the echo is working, I think).

I don't know if this can be happening because of the Hardware Echo Canceler
on my Remora A400D.

If I call the extension of the echo test directly from my SIP phone without
using any telco line (SIP <--> IP <--> Asterisk) then the test works just
fine.

Another test I've made is, during a call with the one way audio problem, I
have used the ZapBarge() application to hear what's happening on the Zap
Channel (from another SIP phone on my network). In this case I heard the
callee complaining that he/she can't hear anything and I can't hear the
caller (which is on the same network of my phone). In this case the caller
can hear the callee.

I have grabbed the sip debug messages of this call from the asterisk CLI
and is attached (compressed) to this email.


Well, thanks again for any comment/response...


--
Nacho
Linux Counter #156439



On Tue, Jun 17, 2008 at 5:14 PM, Ra?l G?mez C. <nachogomez at gmail.com>
wrote:

Quote:
Hi Steve and the rest of the list,

On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro <
stotaro at totarotechnologies.com> wrote:

Quote:
Is your Asterisk box dual homed? Firewalled? Any output from the CLI
with verbose turned on, that might help? Turn on SIP debugging as
well.

Thanks,
Steve T


My Asterisk Server has two NIC with a channel bonding setup (Balance TLB)
connected to the same switch, and it does not have any firewall rule.


I'm attaching a file with the output of "sip set debug" on the CLI of a
call in this situation.

Although calls made with SIP phones have this strange behavior, when I
place a call with an analog phone connected to a FXS port of the same TDM
card (see below for full description) this does not happen.


Thanks, any help will be really appreciated...



--
Nacho
Linux Counter #156439



On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro <
stotaro at totarotechnologies.com> wrote:

Quote:
On Tue, Jun 10, 2008 at 1:40 PM, Ra?l G?mez C. <nachogomez at gmail.com>
wrote:
Quote:
Hi list,

I'm having trouble with calls placed to the PSTN (through a TDM card),
sometimes (a lot indeed) when I dial a number the callee party can't
hear me
Quote:
at all.

My setup is:

Asterisk 1.4.20.1
Zaptel 1.4.11
libpri 1.4.4
Wanpipe 3.2.4

I have a Sangoma Remora Card A400D (2 FXS / 10 FXO), Grandstream
GXP-2000 IP
Quote:
Phones, SuSE Linux Enterprise Server 10 (SP2) x86_64 with Kernel
2.4.16.60-0.23-smp

I'm using the ulaw audio codec.

There is no NAT between the Asterisk Server and the Phones (the phone
and
Quote:
the server are in the same network segment).

What can it be???

Thanks in advance for any help/comment...


--
Raul
Linux Counter #156439

Is your Asterisk box dual homed? Firewalled? Any output from the CLI
with verbose turned on, that might help? Turn on SIP debugging as
well.

Thanks,
Steve T


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nachogomez at gmail.com
Guest





PostPosted: Thu Jun 26, 2008 8:07 am    Post subject: [asterisk-users] Weird one way Audio situation Reply with quote

Well, I think I've solved the problem, just to let you know, I've just added
the Answer() app before the Call(Zap/N) app. Thanks a lot to Yannick Lam
Hang of Sangoma Technologies for suggesting that!!!

On Wed, Jun 25, 2008 at 9:04 PM, Ra?l G?mez C. <nachogomez at gmail.com> wrote:

Quote:
Well, I have new information if anyone can/want to help me...

(Please read all the previous messages in this email)

If I call a number that can't hear me at all (calling from inside my
network using a Grandstream GXP-2000 phone through Asterisk) and then I put
this call on hold for a second and then I take again the call, then the
callee start hearing me, :s

Any ideas???

Thanks in advance...


--
Nacho
Linux Counter #156439


On Tue, Jun 17, 2008 at 7:50 PM, Ra?l G?mez C. <nachogomez at gmail.com>
wrote:

Quote:
I've been playing around in order to find something new and I've found
this:

I have created an IVR for test purposes, then I've placed a call from my
sip phone using one of my telco lines to another of my telco lines attached
to the PBX, in this situation I'm using two FXO channels, one for the
outgoing call and another for the incoming call.

Then I have created an extension in this IVR in order to make an echo test
and I've used MixMonitor() to record the audio of the test. When I dial this
extension I never can hear my echoed voice, but when I listen to the
recording the audio have a lot of artifacts and the busy and dial tone are
almost inaudible, the same effect that happens when you play to almost
identical audio files, so I can presume that it is the same audio wave but
out of phase (meaning the echo is working, I think).

I don't know if this can be happening because of the Hardware Echo
Canceler on my Remora A400D.

If I call the extension of the echo test directly from my SIP phone
without using any telco line (SIP <--> IP <--> Asterisk) then the test works
just fine.

Another test I've made is, during a call with the one way audio problem, I
have used the ZapBarge() application to hear what's happening on the Zap
Channel (from another SIP phone on my network). In this case I heard the
callee complaining that he/she can't hear anything and I can't hear the
caller (which is on the same network of my phone). In this case the caller
can hear the callee.

I have grabbed the sip debug messages of this call from the asterisk CLI
and is attached (compressed) to this email.


Well, thanks again for any comment/response...


--
Nacho
Linux Counter #156439



On Tue, Jun 17, 2008 at 5:14 PM, Ra?l G?mez C. <nachogomez at gmail.com>
wrote:

Quote:
Hi Steve and the rest of the list,

On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro <
stotaro at totarotechnologies.com> wrote:

Quote:
Is your Asterisk box dual homed? Firewalled? Any output from the CLI
with verbose turned on, that might help? Turn on SIP debugging as
well.

Thanks,
Steve T


My Asterisk Server has two NIC with a channel bonding setup (Balance TLB)
connected to the same switch, and it does not have any firewall rule.


I'm attaching a file with the output of "sip set debug" on the CLI of a
call in this situation.

Although calls made with SIP phones have this strange behavior, when I
place a call with an analog phone connected to a FXS port of the same TDM
card (see below for full description) this does not happen.


Thanks, any help will be really appreciated...



--
Nacho
Linux Counter #156439



On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro <
stotaro at totarotechnologies.com> wrote:

Quote:
On Tue, Jun 10, 2008 at 1:40 PM, Ra?l G?mez C. <nachogomez at gmail.com>
wrote:
Quote:
Hi list,

I'm having trouble with calls placed to the PSTN (through a TDM card),
sometimes (a lot indeed) when I dial a number the callee party can't
hear me
Quote:
at all.

My setup is:

Asterisk 1.4.20.1
Zaptel 1.4.11
libpri 1.4.4
Wanpipe 3.2.4

I have a Sangoma Remora Card A400D (2 FXS / 10 FXO), Grandstream
GXP-2000 IP
Quote:
Phones, SuSE Linux Enterprise Server 10 (SP2) x86_64 with Kernel
2.4.16.60-0.23-smp

I'm using the ulaw audio codec.

There is no NAT between the Asterisk Server and the Phones (the phone
and
Quote:
the server are in the same network segment).

What can it be???

Thanks in advance for any help/comment...


--
Raul
Linux Counter #156439

Is your Asterisk box dual homed? Firewalled? Any output from the CLI
with verbose turned on, that might help? Turn on SIP debugging as
well.

Thanks,
Steve T


--
Nacho
Linux Counter #156439
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