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scmoseman at gmail.com
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 Posted: Wed Jun 25, 2008 10:20 am Post subject: [asterisk-users] Any SLA alternatives? |
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I have a group of people who have distinct phone numbers plus a shared
number. The shared number is actually a group that rings through to
all of their direct numbers. I want them to: 1) be able to make
outgoing calls as the shared number and 2) be able to make outgoing
calls as their direct number.
Currently it's working in a non-ideal state. Each user has a phone
with two lines. One line has the shared number and the other has
their distinct number. Only one phone has the registration for the
shared number at any point in time. The outgoing calls from either
line works great from all of the phones.
The problem is when they need to forward the shared line somewhere
else. Only the phone that's currently registered as the shared line
can do the forwarding. The users have no way to know, without logging
into all of the phone GUIs, to know which one actually is holding the
registration.
I researched using shared line appearance (SLA), but several people
may need to be able to make outgoing calls using the shared number at
the same time. From what I read about SLA, it makes the line appear
busy on the other phones. This is not what I'm looking for. Is there
a solution for what I'm wanting to do?
[phone1]
line1=5000
line2=5001
[phone2]
line1=5000
line2=5002
[phone3]
line1=5000
line2=5003
That is a brief overview of the phone configs. I want any/all of them
to be able to make outgoing calls from the 5000 extension, but also
maintain the ability to make calls from their 500x extensions. I
thought about overwriting all of their Caller ID values, but that
defeats the purpose of having distinct lines per user.
Thanks,
Scott |
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tilghman at mail.jeffa...
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| Posted: Wed Jun 25, 2008 10:44 am Post subject: [asterisk-users] Any SLA alternatives? |
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On Wednesday 25 June 2008 10:20:14 Scott Moseman wrote:
| Quote: | I have a group of people who have distinct phone numbers plus a shared
number. The shared number is actually a group that rings through to
all of their direct numbers. I want them to: 1) be able to make
outgoing calls as the shared number and 2) be able to make outgoing
calls as their direct number.
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The simplest way to do this is to use a different prefix for dialling out.
For example, if they dial out with a prefix of 9, use the shared number, and
if they dial out with a prefix of 8, use the private number.
--
Tilghman |
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adam at plexicomm.net
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| Posted: Wed Jun 25, 2008 11:13 am Post subject: [asterisk-users] Any SLA alternatives? |
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| Quote: | The simplest way to do this is to use a different prefix for dialling out.
For example, if they dial out with a prefix of 9, use the shared number, and
if they dial out with a prefix of 8, use the private number.
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Took the words right out of my mouth.
Basically if you have something like this:
exten => 1NXXNXXXXXX,1,Dial(outgoingtrunk/${EXTEN})
Add something like this:
exten => 91NXXNXXXXXX,1,Set(CALLERID(number)=sharedoutgoingnumber)
exten => 91NXXNXXXXXX,2,Dial(outgoingtrunk/${EXTEN}) |
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