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[asterisk-users] CTI Intergration with the CRM


 
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bilmar_gh at yahoo.com
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PostPosted: Sun Jun 29, 2008 2:59 am    Post subject: [asterisk-users] CTI Intergration with the CRM Reply with quote
Hi All;

I see that Asterisk has call center, but is it possible to have CRM Integration?

If yes, then how the integration will be? Is it via CTI? From where I can get the CTI API's to include it in the CRM application and let it communicate with the CTI server to complete the Integration.

Any advise?
Regards
Bilal
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