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[mszlazak at aol.com]

I'm making a call internally from a soft phone to an extension that is suppose to bridge the call internally to another application on the same computer. The applications logs indicate that a connection was made but sound is not being passed back from the application through freeswitch to the softphone. There maybe an issue with rtp timing and associated ports but I'm very new at diagnosing this and fixing the problem.

I've attached both a copy of the FS log and an associated pcap file.

It's all on Windows XP.

Could someone please take a look.

Thanks.
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[mike at jerris.com]

If its all local you can also just use:

http://wiki.freeswitch.org/wiki/Bypass_Media


If your still trying to figure it out it could be any number of things, but most relating to misconfigured endpoints or freeswitch, take a look at the sip trace and make sure everything is using the right ip addresses instead of using internal when they should be external or the other way around.


Mike

On Dec 16, 2008, at 5:02 AM, mszlazak@aol.com (mszlazak@aol.com) wrote:

[mszlazak at aol.com]

Hi Mike,

That does get the audio go between the softphone and the application (Voxeo's Prophecy ASR) "around" FreeSwitch but I would like the audio going "through" FreeSwitch. I plan to do something to it before passing it on.

Support from Voxeo had this to say about the "bypass media" setting and if you could add some more insight that would be much appreciated. Since this is all on one Windows XP machine they can't get the info from the pcap file and are requesting I set up freeswitch on another machine which I will do. I thought you may have some more input.

[mike at jerris.com]

I think the best way to confirm all this is to load a full pcap in wireshark and have it pull the wav file of the individual audio streams to see what is going on.

Mike

On Dec 17, 2008, at 3:06 AM, mszlazak@aol.com (mszlazak@aol.com) wrote:

[mszlazak at aol.com]

Hi Mike,

A brief talk with one of the Prophecy support people makes him think it maybe more a FreeSwitch issue but he wasn't that's been following my problem.

I've attached a pcap and FS log file from a past session. Also, there is a file with netstat's output.

The impression is that FS is not forwarding the audio to Prophecy correctly so Prophecy is timing out in different parts of it's dialogue before the hang up.

On the other hand, there is no problem when using "bypass media" but of course I can't use this if the media is being processed by FS before it's past on to.

Could please take a look.

Thanks. Mark.



-----Original Message-----
From: Michael Jerris <mike@jerris.com>
To: freeswitch-users@lists.freeswitch.org
Sent: Wed, 17 Dec 2008 9:12 am
Subject: Re: [Freeswitch-users] Help with routing sound locally through FS

I think the best way to confirm all this is to load a full pcap in wireshark and have it pull the wav file of the individual audio streams to see what is going on.

Mike

On Dec 17, 2008, at 3:06 AM, mszlazak@aol.com (mszlazak@aol.com) wrote: