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akm.freeswitchuser at ...
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 Posted: Tue Jan 06, 2009 2:59 pm Post subject: [Freeswitch-users] Need some info |
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Hi All,
I am a new comer to FreeSwitch. The thing is I am planning to setup a call center along with a few of my friends. Hence I was looking around for some IP PBX and so stumbled upon FreeSwitch.
This call center would be a 10 to 20 person setup.
Here are a few of the questions that I have?
1. Can I have just on PSTN line and configure multiple extensions on FS by using relevent hardware?If not then how many PSTN lines would I require?
2. I did Google for the hardware, it seems I would require some FXO/FXS cards. Am I right? Where can I get them?
I am sorry if you find these question too novice or lame. Kindly forgive me.
Looking for a positive reply from the community.
Regards,
Aadil |
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msc at freeswitch.org
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| Posted: Tue Jan 06, 2009 3:15 pm Post subject: [Freeswitch-users] Need some info |
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Welcome to FreeSWITCH!
On Tue, Jan 6, 2009 at 6:44 AM, Aadil M <akm.freeswitchuser@gmail.com (akm.freeswitchuser@gmail.com)> wrote:
| Quote: | Hi All,
I am a new comer to FreeSwitch. The thing is I am planning to setup a call center along with a few of my friends. Hence I was looking around for some IP PBX and so stumbled upon FreeSwitch.
This call center would be a 10 to 20 person setup.
Here are a few of the questions that I have?
1. Can I have just on PSTN line and configure multiple extensions on FS by using relevent hardware?If not then how many PSTN lines would I require?
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If you are using a VoIP provider then you won't need PSTN lines. However, if you do need PSTN then it is a matter of analog or digital. You need to know what your call traffic volume is like before you can decide how many and what types of cards. Do you know what kind of call traffic you will have?
| Quote: |
2. I did Google for the hardware, it seems I would require some FXO/FXS cards. Am I right? Where can I get them?
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Sangoma, Rhino Technologies, pbxhardware.com, etc. - Anything that is "Asterisk" compatible will work with FreeSWITCH. Note: The FreeSWITCH PRI stack is still in development; it works but has a few bugs.
| Quote: |
I am sorry if you find these question too novice or lame. Kindly forgive me.
Looking for a positive reply from the community.
|
You may also want to join us on IRC: www.freenode.net, #freeswitch channel.
-MC (mercutioviz)
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saeedahmad1981 at gmai...
Guest
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| Posted: Wed Jan 07, 2009 4:51 am Post subject: [Freeswitch-users] Need some info |
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Dear All,
I am also planning the same setup.
Do we have a call center graphical solution which works with FS? Same as VICIDIAL which work with asterisk.
Kind Regards
Saeed Ahmed Tariq
From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Michael Collins
Sent: Tuesday, January 06, 2009 9:13 PM
To: freeswitch-users@lists.freeswitch.org
Subject: Re: [Freeswitch-users] Need some info
Welcome to FreeSWITCH!
On Tue, Jan 6, 2009 at 6:44 AM, Aadil M <akm.freeswitchuser@gmail.com (akm.freeswitchuser@gmail.com)> wrote:
Hi All,
I am a new comer to FreeSwitch. The thing is I am planning to setup a call center along with a few of my friends. Hence I was looking around for some IP PBX and so stumbled upon FreeSwitch.
This call center would be a 10 to 20 person setup.
Here are a few of the questions that I have?
1. Can I have just on PSTN line and configure multiple extensions on FS by using relevent hardware?If not then how many PSTN lines would I require?
If you are using a VoIP provider then you won't need PSTN lines. However, if you do need PSTN then it is a matter of analog or digital. You need to know what your call traffic volume is like before you can decide how many and what types of cards. Do you know what kind of call traffic you will have?
| Quote: |
2. I did Google for the hardware, it seems I would require some FXO/FXS cards. Am I right? Where can I get them?
|
Sangoma, Rhino Technologies, pbxhardware.com, etc. - Anything that is "Asterisk" compatible will work with FreeSWITCH. Note: The FreeSWITCH PRI stack is still in development; it works but has a few bugs.
| Quote: |
I am sorry if you find these question too novice or lame. Kindly forgive me.
Looking for a positive reply from the community.
|
You may also want to join us on IRC: www.freenode.net, #freeswitch channel.
-MC (mercutioviz)
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wasim at convergence.pk
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| Posted: Wed Jan 07, 2009 5:57 am Post subject: [Freeswitch-users] Need some info |
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On Wed, Jan 7, 2009 at 2:48 PM, Saeed Ahmed <saeedahmad1981@gmail.com (saeedahmad1981@gmail.com)> wrote
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Do we have a call center graphical solution which works with FS? Same as VICIDIAL which work with asterisk.
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No, but I've got a pot going to bribe outtolunc in porting gnudialer to fs ... anyone else interested in anteing up will help get us a PD for FS quicker
--
wasim h. baig | principal consultant | convergence pk | +92 300 8508070 | peace be upon you ... |
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