VoIP Mailing List Archives

[mark at markehle.net]

Hello, folks - I hope that I can reach someone who knows the answer to
this one:

I bought 2 Linksys SPA-922 phones from a guy on ebay. The phones are
locked by Webnet global Communications. From what I can tell, this
company went bankrupt, and the ebay seller bought the phones from a
bankruptcy auction. He does not know the admin username or password.
Nowhere on the linksys site is there a solution to how to unlock these
phones.

Is there a way, or did I buy 2 interesting looking doorstops? Other
than the password thing, they function fine.

Thanks -

Library Mark



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[brian at freeswitch.org]

Mark,
Sorry to say but I think you're pretty much SOL. I would check
voipsupply or the like for a replacement. On a side note you hijacked
the "Big delays in playing audio files" thread by clicking reply on
one of those messages then changing the subject and body... in the
future please try not to do this as it can cause your request to be
overlooked depending on how the reader threads the messages. Maybe
someone else has more input on your SPA's...

Good Luck,
/b

On Feb 17, 2009, at 2:33 PM, Mark wrote:

[gkuri at ieee.org]

Have you tried resetting the phone via the built-in IVR menu?

Pick up the handset and dial ****73738#

This should reset the phone to factory defaults, assuming that company
didn't lock this feature out.

Gabe



Mark wrote:

[mark at markehle.net]

Sadly, ****73738# does not work.

Is there a jumper on the board or some other hardware fix for this?

Quoting "Gabriel Kuri" <gkuri@ieee.org>:

[gkuri at ieee.org]

I believe you need to make sure the Ethernet cable is unplugged from the
phone when trying to dial that string.

Now I've never tried this, but it should theoretically be possible ...

Sniff the traffic of the phone and see where it's attempting to pickup
the config file. Then setup a local network with your own DNS server,
and re-direct the phone (via DNS) to your own web server (assuming it's
picking up the config via http) and have a config file on the web server
with a username and password you specify to reset the config and get
into the phone. Let's hope they didn't setup the phone to provision via
https, otherwise you're really SOL

If you need help generating a config for the phone, with Linksys'
special config tool, contact me offlist.

Gabe

Mark wrote:

[brian at freeswitch.org]

Don't they cryptographically sign the config also?

/b

On Feb 17, 2009, at 2:58 PM, Gabriel Kuri wrote:

[mark at markehle.net]

I did unplug the ethernet cable. I have never been able to make the
IVR work on any of the Linksys phones that I have. I must be doing
something wrong.

I will try to sniff the traffic on the phone when I start it up. I
will report back when I do.

Thanks so much -

Library Mark

Quoting "Gabriel Kuri" <gkuri@ieee.org>:

[intralanman at freeswi...]

Brian West wrote:

[gkuri at ieee.org]

It depends on the whether you pass the option to the Linksys/Cisco
Profile Compiler to generate the config file. In any case, that
shouldn't be an issue.

Gabe

Brian West wrote:

[gkuri at ieee.org]

I'm about 99% positive that if https is enabled for remote provisioning,
the web server needs an SSL certificate signed by the Linksys
Enterprise CA, otherwise the phone will reject it.

Gabe

[gkuri at ieee.org]

On the slight chance they're not doing remote provisioning and the phone
is just simply locked with a username/password, you'll need to feed the
phone a TFTP server via DHCP Option 66 and setup a config file on that
tftp server with the name spa922.cfg.

Contact me off list about generating a config file for the phone.

Gabe

Mark wrote: