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[Freeswitch-users] differences between mod_fifo and asterisk queues


 
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PostPosted: Mon Mar 30, 2009 3:41 am    Post subject: [Freeswitch-users] differences between mod_fifo and asterisk Reply with quote

Thanks for your quick&clear answers.


On Fri, 2009-03-27 at 10:55 -0500, Anthony Minessale wrote:

Quote:
If you are using on-hook agents, it will place as many outbound calls
as there are people waiting.
If you are using off-hook agents it will just connect the first free
agent.

By "people waiting" you mean "calls in the queue" and not "agents
waiting" right?

Quote:

- Is there an [easy] way (with some javascript or similar) to
"emulate" Asterisk's distribution strategies to agents (by
amount of time without calls, total number of answered calls,
round robing, ...) in this cases?


Easiest way would be to write a patch in C to mod_fifo it'self or
propose a bounty for features and see if you can get the change
approved by the developers.

I'll give the patch a try once I have a bit more practice with
FreeSWITCH (never even launched it yet) and its API. Any hints or
"quick-start" guides for module writing?

François.



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