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[Freeswitch-users] Re-2: FreeSwitch Complex IVR System


 
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gk at exram.de
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PostPosted: Thu Apr 16, 2009 11:11 am    Post subject: [Freeswitch-users] Re-2: FreeSwitch Complex IVR System Reply with quote

Hi Dave,

thanks for the answer. I am playing around with FS and Event Socket Library for .NET. I get pretty much to run with this, but the reason why I came from Asterisk to FS is that I cannot get DTMF in a bridged call. I thought that I get an Event as soon one dtmf digit is recognized. Unfortunately this isn't the case.

If I use the default config files and map the keys with bind_meta_app the dtmf tones are recognized and the function behind the bound app is executed. Is this maybe a bug.

I have read about mod_managed and that I should use it, but I haven't found anything about the usage of it.

Any suggestions would help....

thanks...Guido

-------- Original Message --------
Subject: Re: [Freeswitch-users] FreeSwitch Complex IVR System (16-Apr-2009 17:35)
From: David Knell <dave@3c.co.uk>
To: gk@exram.de

Quote:
Hi Guido,

My preferred way is to talk to FS through its event socket
interface. This allows you fully to control FS, whilst giving
you the power to write the code in whatever language and on
whatever platform you choose.

The documentation starts here:
http://wiki.freeswitch.org/wiki/Mod_event_socket

Cheers --

Dave

Quote:
Hi @all

I have a question about a project I want to realize with FreeSwitch. I
want to do a complex IVR System which takes a call, do many things in
a MSSQL DB, send some Informations to one or many Middleware Servers
via TCP/IP, call one or more mobile phones, the first is able to take
the call, it can be that he must be able to hear a prompt before he is
actually connected to the first caller, then the conversation must be
recorded automatically and during the conversation it must be possible
for the called party to redirect the call by dtmf. I know that this is
all possible, but I want to know which way is the best to do all this?


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dave at 3c.co.uk
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PostPosted: Thu Apr 16, 2009 12:14 pm    Post subject: [Freeswitch-users] Re-2: FreeSwitch Complex IVR System Reply with quote

Hi Guido,

The event socket interface will give you DTMF events for bridged calls -
just tried it and it works fine. There's one mild snag, which is that
outbound sockets (which are easier for inbound call handling) will only
give you events relating to the specific call leg that's attached to
that socket - i.e. you can use an outbound socket app to bridge that leg
to an outbound call leg just fine, but you won't get events related to
that outbound call.

So what we do is use an outbound socket app for call control and
scripting, and have a separate inbound socket app which listens for call
state changes and DTMF on all call legs, and a database table which
glues the two together.

Cheers --

Dave


Quote:
Hi Dave,

thanks for the answer. I am playing around with FS and Event Socket Library for .NET. I get pretty much to run with this, but the reason why I came from Asterisk to FS is that I cannot get DTMF in a bridged call. I thought that I get an Event as soon one dtmf digit is recognized. Unfortunately this isn't the case.

If I use the default config files and map the keys with bind_meta_app the dtmf tones are recognized and the function behind the bound app is executed. Is this maybe a bug.

I have read about mod_managed and that I should use it, but I haven't found anything about the usage of it.

Any suggestions would help....

thanks...Guido

-------- Original Message --------
Subject: Re: [Freeswitch-users] FreeSwitch Complex IVR System (16-Apr-2009 17:35)
From: David Knell <dave@3c.co.uk>
To: gk@exram.de

Quote:
Hi Guido,

My preferred way is to talk to FS through its event socket
interface. This allows you fully to control FS, whilst giving
you the power to write the code in whatever language and on
whatever platform you choose.

The documentation starts here:
http://wiki.freeswitch.org/wiki/Mod_event_socket

Cheers --

Dave

Quote:
Hi @all

I have a question about a project I want to realize with FreeSwitch. I
want to do a complex IVR System which takes a call, do many things in
a MSSQL DB, send some Informations to one or many Middleware Servers
via TCP/IP, call one or more mobile phones, the first is able to take
the call, it can be that he must be able to hear a prompt before he is
actually connected to the first caller, then the conversation must be
recorded automatically and during the conversation it must be possible
for the called party to redirect the call by dtmf. I know that this is
all possible, but I want to know which way is the best to do all this?


_______________________________________________
Freeswitch-users mailing list
Freeswitch-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org


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UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org



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UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org



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