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[lenz.loway at gmail.com]

Loway Switzerland announces the new version of its worldwide renowned
monitoring and reporting suite QueueMetrics.

Release 18.04 introduces new features and it is focused on security,
data protection and call recordings improvement.
There have been five new reports and over 80 bugs fixed and minor
features changed since version 17.06.
New features include Scheduled Jobs, Configuration Synchronizer,
Password Encryption, Wallboard Queue Filtering and Agent Page Call
Variables.

QueueMetrics 18.04 version is now integrated with CallCabinet for
QueueMetrics in order to provide unlimited secure cloud call
recordings.
A new pluggable listener module is included in version 18.04. This
module allows you to listen to recordings that are being stored
remotely, using Atmos CallCabinet for QueueMetrics software.

For more information about QueueMetrics 18.04 visit the press release
page at https://www.loway.ch/press-releases.jsp?uid=press-20180425-queuemetrics-release_1804.

QueueMetrics 18.04 supports Asterisk 13, 14 and 15, as well as any
previous Asterisk version and all major Asterisk distributions and is
available as QueueMetrics-Live Cloud service or On-Premise software
package.

Updating from a previous working version of QueueMetrics to version
18.04 is free of charge, simply follow the manual indications at
http://manuals.loway.ch/QM_UserManual-chunked/ch02.html#_updating_from_a_previous_version_of_queuemetrics.




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Loway - home of QueueMetrics - http://queuemetrics.com
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