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[asterisk-users] Asterisk and the Mitel SX 200 integration


 
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covici at ccs.covici.com
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PostPosted: Fri Apr 11, 2008 5:32 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

Hi. One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated via a
COV card which is in his case an ISA card! We would all like to
migrate to asterisk, but as a first step, can asterisk integrate into
the Mitel, so it can serve as auto attendant and the voicemail for the
extensions?

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via one of
its t1 cards.

Any assistance or experience along these lines would be appreciated.

--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici
covici at ccs.covici.com
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Doug at NaTel.net
Guest





PostPosted: Fri Apr 11, 2008 6:06 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

At 17:32 4/11/2008, John covici wrote:
Quote:
Hi. One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated via a
COV card which is in his case an ISA card!

Is it an ActiveVoice system?

Quote:
We would all like to
migrate to asterisk, but as a first step, can asterisk integrate into
the Mitel, so it can serve as auto attendant and the voicemail for the
extensions?

We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur. They are in the process of going
with an all-Asterisk system.

You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.

It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run. The ActiveVoice system is a
cantankerous 20 year old system in itself.

You have just received 2 cents worth of advice
for FREE!



Quote:

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via one of
its t1 cards.

Any assistance or experience along these lines would be appreciated.

--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici
covici at ccs.covici.com

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
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covici at ccs.covici.com
Guest





PostPosted: Fri Apr 11, 2008 6:23 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

Yep, you guessed it, an activvoice system. Anyway to make Asterisk
act like that for a while?

Thanks.

on Friday 04/11/2008 Doug(Doug at NaTel.net) wrote
Quote:
At 17:32 4/11/2008, John covici wrote:
Quote:
Hi. One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated via a
COV card which is in his case an ISA card!

Is it an ActiveVoice system?

Quote:
We would all like to
migrate to asterisk, but as a first step, can asterisk integrate into
the Mitel, so it can serve as auto attendant and the voicemail for the
extensions?

We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur. They are in the process of going
with an all-Asterisk system.

You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.

It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run. The ActiveVoice system is a
cantankerous 20 year old system in itself.

You have just received 2 cents worth of advice
for FREE!





Quote:

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via one of
its t1 cards.

Any assistance or experience along these lines would be appreciated.

--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici
covici at ccs.covici.com

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici
covici at ccs.covici.com
Back to top
mendoza at tcc.com.pe
Guest





PostPosted: Fri Apr 11, 2008 7:32 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

I second Doug advice. Migrate to Asterisk asap.
We have several Asterisk auto attendant "integrated" with Mitel, even
billing using the Mitel's smdr. But voicemail is different. The COV card
emulate a SS4 phone and receive information needed for a voice mail
system. With FXO/FXS ports is not possible receive such information.

Jorge Mendoza
John covici wrote:
Quote:
Yep, you guessed it, an activvoice system. Anyway to make Asterisk
act like that for a while?

Thanks.

on Friday 04/11/2008 Doug(Doug at NaTel.net) wrote
Quote:
At 17:32 4/11/2008, John covici wrote:
Quote:
Hi. One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated via a
COV card which is in his case an ISA card!

Is it an ActiveVoice system?

Quote:
We would all like to
migrate to asterisk, but as a first step, can asterisk integrate into
the Mitel, so it can serve as auto attendant and the voicemail for the
extensions?

We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur. They are in the process of going
with an all-Asterisk system.

You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.

It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run. The ActiveVoice system is a
cantankerous 20 year old system in itself.

You have just received 2 cents worth of advice
for FREE!





Quote:

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via one of
its t1 cards.

Any assistance or experience along these lines would be appreciated.

--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici
covici at ccs.covici.com

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

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Alex.Lopez at OpSys.com
Guest





PostPosted: Fri Apr 11, 2008 9:08 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

Jorge is correct you will not get the information need via FXO/FXS
unless you program the Mitel to do DTMF inband. It is possible but a
cludge of a fix at best. We have successfully integrated several Mitel
SX200 and SX2000 switches via the PRI (preferred) or T1 using E&M_Wink
(works but you have delays while waiting for the winks. (wink, wink Smile
).

The Mitel is rock-solid and depending on the size of the install a
fork-lift replacement may not be desirable. I would start by replacing
the VM (ActiveVoice) with and Asterisk box, you can give them unified
messaging as well as a stable and current platform ( I have seen the
Octel COV card catch on fire!!)

Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Jorge Mendoza
Sent: Friday, April 11, 2008 8:32 PM
To: covici at ccs.covici.com; Asterisk Users Mailing List -
Non-Commercial
Quote:
Discussion
Cc: Doug
Subject: Re: [asterisk-users] Asterisk and the Mitel SX 200
integration
Quote:

I second Doug advice. Migrate to Asterisk asap.
We have several Asterisk auto attendant "integrated" with Mitel, even
billing using the Mitel's smdr. But voicemail is different. The COV
card
Quote:
emulate a SS4 phone and receive information needed for a voice mail
system. With FXO/FXS ports is not possible receive such information.

Jorge Mendoza


John covici wrote:
Quote:
Yep, you guessed it, an activvoice system. Anyway to make Asterisk
act like that for a while?

Thanks.

on Friday 04/11/2008 Doug(Doug at NaTel.net) wrote
Quote:
At 17:32 4/11/2008, John covici wrote:
Quote:
Hi. One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated
via
Quote:
a
Quote:
Quote:
Quote:
COV card which is in his case an ISA card!

Is it an ActiveVoice system?

Quote:
We would all like to
migrate to asterisk, but as a first step, can asterisk
integrate
Quote:
into
Quote:
Quote:
Quote:
the Mitel, so it can serve as auto attendant and the voicemail
for
Quote:
the
Quote:
Quote:
Quote:
extensions?

We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur. They are in the process of going
with an all-Asterisk system.

You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.

It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run. The ActiveVoice system is a
cantankerous 20 year old system in itself.

You have just received 2 cents worth of advice
for FREE!





Quote:

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via
one
Quote:
of
Quote:
Quote:
Quote:
its t1 cards.

Any assistance or experience along these lines would be
appreciated.
Quote:
Quote:
Quote:

--
Your life is like a penny. You're going to lose it. The
question
Quote:
is:
Quote:
Quote:
Quote:
How do
you spend it?

John Covici
covici at ccs.covici.com

_______________________________________________
-- Bandwidth and Colocation Provided by
http://www.api-digital.com
Quote:
--
Quote:
Quote:
Quote:

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users



_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
Back to top
covici at ccs.covici.com
Guest





PostPosted: Fri Apr 11, 2008 9:51 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

OK, this is exactly what I would like to do, can you either write me
on or off list for further details. This would be the first baby step
toward the 20th Century!!

on Friday 04/11/2008 Alexander Lopez(Alex.Lopez at OpSys.com) wrote
Quote:
Jorge is correct you will not get the information need via FXO/FXS
unless you program the Mitel to do DTMF inband. It is possible but a
cludge of a fix at best. We have successfully integrated several Mitel
SX200 and SX2000 switches via the PRI (preferred) or T1 using E&M_Wink
(works but you have delays while waiting for the winks. (wink, wink Smile
).

The Mitel is rock-solid and depending on the size of the install a
fork-lift replacement may not be desirable. I would start by replacing
the VM (ActiveVoice) with and Asterisk box, you can give them unified
messaging as well as a stable and current platform ( I have seen the
Octel COV card catch on fire!!)



Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Jorge Mendoza
Sent: Friday, April 11, 2008 8:32 PM
To: covici at ccs.covici.com; Asterisk Users Mailing List -
Non-Commercial
Quote:
Discussion
Cc: Doug
Subject: Re: [asterisk-users] Asterisk and the Mitel SX 200
integration
Quote:

I second Doug advice. Migrate to Asterisk asap.
We have several Asterisk auto attendant "integrated" with Mitel, even
billing using the Mitel's smdr. But voicemail is different. The COV
card
Quote:
emulate a SS4 phone and receive information needed for a voice mail
system. With FXO/FXS ports is not possible receive such information.

Jorge Mendoza


John covici wrote:
Quote:
Yep, you guessed it, an activvoice system. Anyway to make Asterisk
act like that for a while?

Thanks.

on Friday 04/11/2008 Doug(Doug at NaTel.net) wrote
Quote:
At 17:32 4/11/2008, John covici wrote:
Quote:
Hi. One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated
via
Quote:
a
Quote:
Quote:
Quote:
COV card which is in his case an ISA card!

Is it an ActiveVoice system?

Quote:
We would all like to
migrate to asterisk, but as a first step, can asterisk
integrate
Quote:
into
Quote:
Quote:
Quote:
the Mitel, so it can serve as auto attendant and the voicemail
for
Quote:
the
Quote:
Quote:
Quote:
extensions?

We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur. They are in the process of going
with an all-Asterisk system.

You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.

It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run. The ActiveVoice system is a
cantankerous 20 year old system in itself.

You have just received 2 cents worth of advice
for FREE!





Quote:

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via
one
Quote:
of
Quote:
Quote:
Quote:
its t1 cards.

Any assistance or experience along these lines would be
appreciated.
Quote:
Quote:
Quote:

--
Your life is like a penny. You're going to lose it. The
question
Quote:
is:
Quote:
Quote:
Quote:
How do
you spend it?

John Covici
covici at ccs.covici.com

_______________________________________________
-- Bandwidth and Colocation Provided by
http://www.api-digital.com
Quote:
--
Quote:
Quote:
Quote:

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users



_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici
covici at ccs.covici.com
Back to top
Doug at NaTel.net
Guest





PostPosted: Sun Apr 13, 2008 11:30 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

At 21:08 4/11/2008, Alexander Lopez wrote:
Quote:
Jorge is correct you will not get the information need via FXO/FXS
unless you program the Mitel to do DTMF inband. It is possible but a
cludge of a fix at best. We have successfully integrated several Mitel
SX200 and SX2000 switches via the PRI (preferred) or T1 using E&M_Wink
(works but you have delays while waiting for the winks. (wink, wink Smile
).

The Mitel is rock-solid

Until the floppy disk dies. Then you have a
huge doorstop and no phone system. The floppy
drives aren't easily replaceable.

We and the customer are anxiously awaiting the
day we can sell that SX-200 and the ActiveVoice
system to some poor unsuspecting souls.

An Asterisk box can be made out of high-quality
generic parts that are easily available.
Quote:
and depending on the size of the install a
fork-lift replacement may not be desirable. I would start by replacing
the VM (ActiveVoice) with and Asterisk box, you can give them unified
messaging as well as a stable and current platform ( I have seen the
Octel COV card catch on fire!!)



Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Jorge Mendoza
Sent: Friday, April 11, 2008 8:32 PM
To: covici at ccs.covici.com; Asterisk Users Mailing List -
Non-Commercial
Quote:
Discussion
Cc: Doug
Subject: Re: [asterisk-users] Asterisk and the Mitel SX 200
integration
Quote:

I second Doug advice. Migrate to Asterisk asap.
We have several Asterisk auto attendant "integrated" with Mitel, even
billing using the Mitel's smdr. But voicemail is different. The COV
card
Quote:
emulate a SS4 phone and receive information needed for a voice mail
system. With FXO/FXS ports is not possible receive such information.

Jorge Mendoza


John covici wrote:
Quote:
Yep, you guessed it, an activvoice system. Anyway to make Asterisk
act like that for a while?

Thanks.

on Friday 04/11/2008 Doug(Doug at NaTel.net) wrote
Quote:
At 17:32 4/11/2008, John covici wrote:
Quote:
Hi. One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated
via
Quote:
a
Quote:
Quote:
Quote:
COV card which is in his case an ISA card!

Is it an ActiveVoice system?

Quote:
We would all like to
migrate to asterisk, but as a first step, can asterisk
integrate
Quote:
into
Quote:
Quote:
Quote:
the Mitel, so it can serve as auto attendant and the voicemail
for
Quote:
the
Quote:
Quote:
Quote:
extensions?

We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur. They are in the process of going
with an all-Asterisk system.

You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.

It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run. The ActiveVoice system is a
cantankerous 20 year old system in itself.

You have just received 2 cents worth of advice
for FREE!





Quote:

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via
one
Quote:
of
Quote:
Quote:
Quote:
its t1 cards.

Any assistance or experience along these lines would be
appreciated.
Quote:
Quote:
Quote:

--
Your life is like a penny. You're going to lose it. The
question
Quote:
is:
Quote:
Quote:
Quote:
How do
you spend it?

John Covici
covici at ccs.covici.com

_______________________________________________
-- Bandwidth and Colocation Provided by
http://www.api-digital.com
Quote:
--
Quote:
Quote:
Quote:

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users



_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
Back to top
jra at baylink.com
Guest





PostPosted: Mon Apr 14, 2008 8:51 am    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

On Sun, Apr 13, 2008 at 11:30:26PM -0500, Doug wrote:
Quote:
At 21:08 4/11/2008, Alexander Lopez wrote:
Quote:
Jorge is correct you will not get the information need via FXO/FXS
unless you program the Mitel to do DTMF inband. It is possible but a
cludge of a fix at best. We have successfully integrated several Mitel
SX200 and SX2000 switches via the PRI (preferred) or T1 using E&M_Wink
(works but you have delays while waiting for the winks. (wink, wink Smile
).

The Mitel is rock-solid

Until the floppy disk dies. Then you have a
huge doorstop and no phone system. The floppy
drives aren't easily replaceable.

Hint to the OP: this translates as "go start searching for a spare
floppy disk drive *NOW*!" Smile

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)
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steven.kurylo at aviaw...
Guest





PostPosted: Mon Apr 14, 2008 2:26 pm    Post subject: [asterisk-users] Asterisk and the Mitel SX 200 integration Reply with quote

John covici wrote:
Quote:
OK, this is exactly what I would like to do, can you either write me
on or off list for further details. This would be the first baby step
toward the 20th Century!!
I'd love some pointers on integrating * with a sx-200. I have a system
where a fork lift upgrade is impossible. Ideally as we add new
extensions, I'd like them to be in *, and have the mitel system know to
route the calls correctly. I have a manual for the sx and a few half
baked thoughts (put the pstn on *, and have the mitel system send all
unknown numbers to *. Then * can route them properly to the outside
world or to the new extensions), but it will be slow going.

Thanks.
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