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[asterisk-users] End to end call monitoring?


 
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henry.cobb at gmail.com
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PostPosted: Thu Apr 17, 2008 1:15 pm    Post subject: [asterisk-users] End to end call monitoring? Reply with quote

We're having some difficulty tying together our Cisco and Audiocodes
syslogs with our Trixbox asterisk logs.

We'd like to have some way to split out a single call from all the
activity going on at one moment.

Obviously NTP is the first step for this, but we haven't found any
means to tie the logs from the Cisco (which if we're lucky gives a UDP
port number) and the Audiocodes (which rarely tell which of the 24
phone lines is generating the error or warning message).

-HJC
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stotaro at totarotechn...
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PostPosted: Thu Apr 17, 2008 6:59 pm    Post subject: [asterisk-users] End to end call monitoring? Reply with quote

On Thu, Apr 17, 2008 at 2:15 PM, Henry Cobb <henry.cobb at gmail.com> wrote:
Quote:
We're having some difficulty tying together our Cisco and Audiocodes
syslogs with our Trixbox asterisk logs.

We'd like to have some way to split out a single call from all the
activity going on at one moment.

Obviously NTP is the first step for this, but we haven't found any
means to tie the logs from the Cisco (which if we're lucky gives a UDP
port number) and the Audiocodes (which rarely tell which of the 24
phone lines is generating the error or warning message).

-HJC

Can you pull the SIPCallID from the Cisco or Audiocodes? Those should
match at least on each leg of the call.

Thanks,
Steve Totaro
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Alex.Lopez at OpSys.com
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PostPosted: Fri Apr 18, 2008 7:58 am    Post subject: [asterisk-users] End to end call monitoring? Reply with quote

Quote:
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] On Behalf Of Steve Totaro
Sent: Thursday, April 17, 2008 7:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] End to end call monitoring?

On Thu, Apr 17, 2008 at 2:15 PM, Henry Cobb <henry.cobb at gmail.com>
wrote:
Quote:
Quote:
We're having some difficulty tying together our Cisco and Audiocodes
syslogs with our Trixbox asterisk logs.

We'd like to have some way to split out a single call from all the
activity going on at one moment.

Obviously NTP is the first step for this, but we haven't found any
means to tie the logs from the Cisco (which if we're lucky gives a
UDP
Quote:
Quote:
port number) and the Audiocodes (which rarely tell which of the 24
phone lines is generating the error or warning message).

-HJC

Can you pull the SIPCallID from the Cisco or Audiocodes? Those should
match at least on each leg of the call.

Thanks,
Steve Totaro


Although it may be cumbersome to configure you could setup each line in
the AudioCodes and Cisco as am individual SIP account on the asterisk
side. That would give you a one2one relationship with the cdr.

Alex
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