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[hopcroft.drew at gmail...]

Hey,Having a problem, first time setting up a FreeSWITCH phone system (or any networked phone system) and seem to be in over my head.
We cannot call out or call in (though it does go to the voice mail) or call inside the network (that did work for a time, but then trying to make everything else work it stopped).


No idea what to do and hoping for some advice?


The output I am getting is: (broken it up a little)


sofia status
API CALL [sofia(status)] output:
                     Name          Type                               Data      State
=================================================================================================
                 internal       profile     sip:mod_sofia@10.10.0.254:5060      RUNNING (0)
                 external       profile     sip:mod_sofia@10.10.0.254:5080      RUNNING (0)
              sip:joeuser@example.com ([email]sip%3Ajoeuser@example.com[/email])      NOREG
  sip:03XXXXXXXX@sip.vic.iinet.net.au ([email]sip%3A03XXXXXXXX@sip.vic.iinet.net.au[/email])   REGED
              10.10.0.254         alias                           internal      ALIASED
                  default         alias                           internal      ALIASED
                      nat         alias                           external      ALIASED
                 outbound         alias                           external      ALIASED
=================================================================================================
2 profiles 4 aliases


sofia status profile internal
API CALL [sofia(status profile internal)] output:
=================================================================================================
Name                    internal
Domain Name             N/A
DBName                  sofia_reg_internal
Pres Hosts
Dialplan                XML
Context                 public
Challenge Realm         auto_from
RTP-IP                  10.10.0.254
SIP-IP                  10.10.0.254
URL                     sip:mod_sofia@10.10.0.254:5060
BIND-URL                sip:mod_sofia@10.10.0.254:5060
HOLD-MUSIC              local_stream://moh
OUTBOUND-PROXY          N/A
CODECS                  G722,PCMU,PCMA,GSM
TEL-EVENT               101
DTMF-MODE               rfc2833
CNG                     13
SESSION-TO              0
MAX-DIALOG              0
NOMEDIA                 false
LATE-NEG                false
PROXY-MEDIA             false
AGGRESSIVENAT           false
STUN-ENABLED            true
STUN-AUTO-DISABLE       false
CALLS-IN                3
FAILED-CALLS-IN         1
CALLS-OUT               0
FAILED-CALLS-OUT        0


Registrations:
=================================================================================================
Call-ID:        ZjRkMmIyZjYwZGI0NjMzYWEzZTRhY2M0Nzk0N2JjYTE.
User:           1001@10.10.0.254 (1001@10.10.0.254)
Contact:        "SERV ER" <sip:1001@10.10.0.254:32022;rinstance=9f1b2d2e32fdd2dc;fs_nat=yes;fs_path=sip%3A1001%4010
.10.0.254%3A32022%3Brinstance%3D9f1b2d2e32fdd2dc>
Agent:          X-Lite Beta release 4.0 Beta stamp 54292
Status:         Registered(UDP-NAT)(unknown) EXP(2009-07-29 14:54:10)
Host:           EIN-Server
IP:             10.10.0.254
Port:           32022
Auth-User:      1001
Auth-Realm:     10.10.0.254


Call-ID:        OWE3ZDc2ZWYwZGU4M2Y2ZGQ1YzQxYTMxODBiMDAwMDY.
User:           1015@10.10.0.254 (1015@10.10.0.254)
Contact:        "Drew" <sip:1015@10.10.1.4:47894;rinstance=45362e614cd99099;fs_nat=yes;fs_path=sip%3A1015%4010.10.1
.4%3A47894%3Brinstance%3D45362e614cd99099>
Agent:          X-Lite release 1103d stamp 53117
Status:         Registered(UDP-NAT)(unknown) EXP(2009-07-29 13:04:13)
Host:           EIN-Server
IP:             10.10.1.4
Port:           47894
Auth-User:      1015
Auth-Realm:     10.10.0.254


=================================================================================================






Calls Inside the LAN


2009-07-29 12:54:17.426580 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1015@10.
10.0.254 [f6e84bb4-3037-d943-98f7-974b5a9569d7]
2009-07-29 12:54:17.440580 [INFO] mod_dialplan_xml.c:252 Processing Drew->1001 in context public
2009-07-29 12:54:17.441580 [NOTICE] switch_ivr.c:1349 Transfer sofia/internal/1015@10.10.0.254 (1015@10.10.0.254) to XML[1001@default]


2009-07-29 12:54:17.442580 [INFO] mod_dialplan_xml.c:252 Processing Drew->1001 in context default
2009-07-29 12:54:17.445580 [WARNING] switch_ivr.c:2046 can't find user [default@]
2009-07-29 12:54:18.566580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 1 execute_extension::dx XML features
2009-07-29 12:54:18.566580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 2 record_session::C:\Program Files (x86)\Fre
eSWITCH/recordings/1015.2009-07-29-12-54-18.wav
2009-07-29 12:54:18.567580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 3 execute_extension::cf XML features
2009-07-29 12:54:19.549580 [WARNING] mod_dptools.c:2363 Can't find user [1001@]
2009-07-29 12:54:19.549580 [ERR] switch_ivr_originate.c:1494 Cannot create outgoing channel of type [user] cause: [
SUBSCRIBER_ABSENT]
2009-07-29 12:54:19.549580 [INFO] mod_dptools.c:2091 Originate Failed.  Cause: SUBSCRIBER_ABSENT
2009-07-29 12:54:19.550580 [NOTICE] mod_dptools.c:649 Channel [sofia/internal/1015@10.10.0.254 (1015@10.10.0.254)] has been answered
2009-07-29 12:54:25.315580 [NOTICE] sofia_reg.c:319 Registering iinetphone.iinet.net.au
2009-07-29 12:54:27.569580 [NOTICE] sofia.c:3770 Hangup sofia/internal/1015@10.10.0.254 (1015@10.10.0.254) [CS_EXECUTE] [NORMAL_CLEARI
NG]
2009-07-29 12:54:27.673580 [NOTICE] switch_core_session.c:1085 Session 8 (sofia/internal/1015@10.10.0.254 (1015@10.10.0.254)) Ended
2009-07-29 12:54:27.673580 [NOTICE] switch_core_session.c:1087 Close Channel sofia/internal/1015@10.10.0.254 (1015@10.10.0.254) [CS_DE
STROY]






Incoming calls (04XXXXXXXX my mobile, 03XXXXXXXX the voip number)


2009-07-29 12:47:27.463580 [NOTICE] switch_channel.c:602 New Channel sofia/external/04XXXXXXXX@10.18.51.15 (04XXXXXXXX@10.18.51.15) [e1954a8
a-b5df-2b4e-9455-6ce4a6ad8af5]
2009-07-29 12:47:27.465580 [INFO] mod_dialplan_xml.c:252 Processing 04XXXXXXXX7->03XXXXXXXX in context public
2009-07-29 12:47:27.467580 [NOTICE] switch_ivr.c:1349 Transfer sofia/external/04XXXXXXXX7@10.18.51.15 (04XXXXXXXX7@10.18.51.15) to XML[1015@10
.10.0.254@public]
2009-07-29 12:47:27.468580 [INFO] mod_dialplan_xml.c:252 Processing 04XXXXXXXX7->1015@10.10.0.254 (1015@10.10.0.254) in context public
2009-07-29 12:47:27.469580 [NOTICE] switch_core_state_machine.c:179 Hangup sofia/external/04XXXXXXXX7@10.18.51.15 (04XXXXXXXX7@10.18.51.15) [C
S_EXECUTE] [NORMAL_CLEARING]
2009-07-29 12:47:27.471580 [NOTICE] switch_core_session.c:1085 Session 6 (sofia/external/04XXXXXXXX7@10.18.51.15 (04XXXXXXXX7@10.18.51.15)) En
ded
2009-07-29 12:47:27.471580 [NOTICE] switch_core_session.c:1087 Close Channel sofia/external/04XXXXXXXX7@10.18.51.15 (04XXXXXXXX7@10.18.51.15)
[CS_DESTROY]






Out Calls


2009-07-29 12:47:36.454580 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1015@10.10.0.254 (1015@10.10.0.254) [b37b25ae-1f51
-8e41-b3ed-50bffdbde573]
2009-07-29 12:47:36.467580 [INFO] mod_dialplan_xml.c:252 Processing Drew->04XXXXXXXX in context public
2009-07-29 12:47:36.468580 [NOTICE] switch_core_state_machine.c:179 Hangup sofia/internal/1015@10.10.0.254 (1015@10.10.0.254) [CS_EXEC
UTE] [NORMAL_CLEARING]
2009-07-29 12:47:36.470580 [NOTICE] switch_core_session.c:1085 Session 7 (sofia/internal/1015@10.10.0.254 (1015@10.10.0.254)) Ended
2009-07-29 12:47:36.470580 [NOTICE] switch_core_session.c:1087 Close Channel sofia/internal/1015@10.10.0.254 (1015@10.10.0.254) [CS_DE
STROY]


Thanks in advance for any help that I get!!


-Drew

[brian at freeswitch.org]

Its because he's doing FS and one softphone on the same PC.

/b

On Jul 29, 2009, at 11:36 AM, Michael Collins wrote:

[msc at freeswitch.org]

I'm wondering if the default configs got messed up somehow. We need more information.
Please do two things:
Pastebin your "Local_Extension" dialplan entry
Turn on debug level output (type "console loglevel 7"), make another call, then pastebin the output

See this page for more tips on collecting information and reporting it:
http://wiki.freeswitch.org/wiki/Reporting_Bugs

-MC

On Tue, Jul 28, 2009 at 10:55 PM, Drew Hopcroft <hopcroft.drew@gmail.com (hopcroft.drew@gmail.com)> wrote:

[msc at freeswitch.org]

On Wed, Jul 29, 2009 at 9:40 AM, Brian West <brian@freeswitch.org (brian@freeswitch.org)> wrote:

[hopcroft.drew at gmail...]

Yeah, I have a softphone on the FS computer for tests, guessing this is bad?Sorry, complete noob at FS =P


On Thu, Jul 30, 2009 at 3:28 AM, Michael Collins <msc@freeswitch.org (msc@freeswitch.org)> wrote:

[brian at freeswitch.org]

Its usually not a supported scenario!

/b

On Jul 29, 2009, at 9:45 PM, Drew Hopcroft wrote:

[hopcroft.drew at gmail...]

thanks!

On Thu, Jul 30, 2009 at 12:52 PM, Brian West <brian@freeswitch.org (brian@freeswitch.org)> wrote:

[hopcroft.drew at gmail...]

Hey,More noob questions,
Background: I have a server running FS and clients connecting to the server. I have re-installed FS so that i could start from scratch and have LAN calls working (using default settings and users like 1014 and 1015). I have incoming call going to the server, and I can watch it all happen from the cli, but the users never get the calls. Users cant call out either and I see "[INFO] switch_core_state_mashine.c:136 No Route, Aborting" in cli.


I have 2 questions:
I am assuming that my problem is that I am not bridging the incoming or outgoing calls to/from the users. How do I set this up and in witch file? (running on windows server 0


Just as a general knowledge question to help me learn about FS, whats the difference between users and extensions? 


I have been reading though the wiki but I must be looking in all the wrong places .


Thanks for any help!


-Drew

On Thu, Jul 30, 2009 at 12:56 PM, Drew Hopcroft <hopcroft.drew@gmail.com (hopcroft.drew@gmail.com)> wrote:

[msc at freeswitch.org]

On Thu, Jul 30, 2009 at 7:04 PM, Drew Hopcroft <hopcroft.drew@gmail.com (hopcroft.drew@gmail.com)> wrote: